Healthcare Assistant

About the Role

Enhanced Access services provide appointments to Blackpool, Fylde and Wyre patients in the evenings and weekends when many GP practices are closed. We operate from five different locations across the Fylde and Wyre area. Patients can book an appointment through their GP practice and will have access to a variety of health care professionals including GPs, Practice Nurses and Health Care Assistants.

Clinical Responsibilities

• Swabs (wounds)
• Removal of sutures and staples
• Venepuncture
• Wound care
• Ear syringing
• Routine chronic disease pre‑checks
• Administer any investigatory procedures requested by the GP
• Collect, store and dispatch pathological specimens, including swabs and bloods
• Document and obtain consent for all treatments, ensuring patient participation in decision making
• Maintain accurate records in line with professional guidance
• Use clinical templates, read codes and protocols correctly
• Dispose of clinical waste safely
• Inform the Clinical Lead of any untoward incidents (falls, verbal aggression, criminal damage, safeguarding concerns)
• Contribute to infection control measures by adhering to policies and procedures
• Assist with cleaning and stocking of clinical areas

Administrative & Housekeeping Responsibilities

• Assist with administration tasks within the locations
• Keep the clinical areas clean and stocked
• Attend staff meetings as required and support the Clinical Manager in reviewing work requirements
• Participate in relevant in‑service training and contribute to the identification of own training needs

Key Expectations

• Self‑awareness and living authentically
• Adaptability – ready to adjust depending on the situation
• Openness – what you see is what you get
• Positivity – striving for the impossible
• Generosity – acts with kindness every day
• Ability to have fun and take the role seriously

Benefits

• NHS Pension
• Cycle to Work Scheme
• Attendance Bonus
• Free tea & coffee
• Eye care contributions

Person Specification

• Ability to work as a team member
• Excellent organisational skills
• Excellent interpersonal skills including verbal and written communication
• Ability to remain calm under pressure
• Ability to think laterally, seeking opportunities for improvement
• Competent, reliable and conscientious, able to work on own initiative and observe confidentiality
• Knowledge of EMIS clinical system
• NHS Health Checks

Qualifications

• Good standard of general education
• NVQ Level 3 or equivalent in Health Care (or working towards this)

Experience

• Experience of dealing with the general public
• Experience of working in a hospital/ward/GP practice setting
• Experience of EMIS clinical system

Safeguarding

Safeguarding is the responsibility of all FCMS employees. All employees, including the post holder, are required to act in such a way that at all times safeguards the health and wellbeing of children and vulnerable adults. Familiarisation with, and adherence to, the FCMS Safeguarding policy is an essential requirement, as is completion of mandatory Safeguarding training. All employees must ensure that they understand and act in accordance with this clause. If unsure of how this clause relates to this post, clarification must be sought from line management as a matter of urgency. Equally, all managers have a responsibility to ensure that their team members understand their individual responsibilities with regard to Safeguarding Children and Vulnerable Adults, Prevent, the Mental Capacity Act and DOLS.

Disability Confident Employer

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

DBS Check

This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and it will be necessary to submit for Disclosure to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK. For Driver positions you will also be required to undertake a Driver check.