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- Tasks: Greet patients, manage appointments, and ensure smooth operations in a busy urgent care setting.
- Company: Join the dedicated team at Blackpool Urgent Treatment Centre.
- Benefits: Earn £12.60 an hour with enhancements for weekends and holidays.
- Why this job: Make a difference in patient care while gaining valuable experience in healthcare.
- Qualifications: Strong communication skills and ability to work under pressure.
- Other info: Flexible part-time shifts available in a supportive environment.
The predicted salary is between 26347 - 26347 £ per year.
Receptionist wanted to join the Blackpool Urgent Treatment Centre!
Hours: Part-time – Shift times are 00:00-06:00 – This is a 24/7 service so flexibility will be required to deliver service needs.
Contract: Permanent
Location: Blackpool Victoria Hospital, Urgent Treatment Centre, Whinney Heys Rd, Blackpool, FY3 8NR
Salary: £12.60 an hour. Enhancements for Weekend, Bank Holiday & Overnight will apply.
Main duties of the role:
- The post holder will greet patients and process information received accurately and be able to follow strict procedures and protocols at all times.
- The role includes utilising the appointment diaries via Adastra and HISS.
- You will be expected to work effectively under pressure in a calm & confident manner and inform clinicians of any deteriorating patients in the waiting room.
- When necessary, to be able to complete stocktakes of medical equipment and complete routine administration checks when working overnight.
Want to find out more? Download the attached role profile.
Urgent Care Receptionist: Patient Care & Coordination in Doncaster employer: FCMS
Contact Detail:
FCMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urgent Care Receptionist: Patient Care & Coordination in Doncaster
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the duties of an Urgent Care Receptionist, especially the importance of patient care and coordination. This will help you stand out during interviews.
✨Tip Number 2
Practice your calm and confident communication skills. You’ll need to handle patients under pressure, so role-play scenarios with friends or family to get comfortable with the types of situations you might face.
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability for those late-night shifts and how you can adapt to the 24/7 service needs. Employers love candidates who are willing to go the extra mile.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals like you to join our team!
We think you need these skills to ace Urgent Care Receptionist: Patient Care & Coordination in Doncaster
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role that involves patient care.
Tailor Your Application: Make sure to tailor your application to the specific role of Urgent Care Receptionist. Highlight any relevant experience you have with patient coordination or working under pressure. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we’re looking for someone who can process information accurately, so show us you can do that right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at FCMS
✨Know the Role Inside Out
Make sure you understand the key responsibilities of an Urgent Care Receptionist. Familiarise yourself with the appointment systems like Adastra and HISS, as well as the protocols for patient care. This will show your potential employer that you're serious about the role and ready to hit the ground running.
✨Stay Calm Under Pressure
Given the fast-paced environment of an urgent treatment centre, practice how you would handle stressful situations. Think of examples from past experiences where you managed pressure effectively. This will demonstrate your ability to remain composed and confident when it matters most.
✨Showcase Your Communication Skills
As a receptionist, you'll be the first point of contact for patients. Prepare to discuss how you would greet patients and process their information accurately. Highlight any previous experience in customer service or healthcare settings where clear communication was key.
✨Flexibility is Key
Since this role requires shift work, be ready to discuss your availability and willingness to work during unsociable hours. Emphasise your adaptability and commitment to meeting the service needs of the urgent treatment centre, which will reflect positively on your application.