At a Glance
- Tasks: Provide vital admin support to ensure smooth care coordination for patients.
- Company: Join a dedicated team focused on delivering high-quality patient care.
- Benefits: Earn £13 an hour with weekend and overnight enhancements.
- Other info: Collaborate with healthcare professionals and gain valuable experience in the field.
- Why this job: Make a real difference in patients' lives while developing essential skills.
- Qualifications: Strong communication skills and ability to handle sensitive information.
The predicted salary is between 37035 - 45265 £ per year.
We are looking for a Care Navigator to join our Care Coordination Team!
Contract – Permanent
Location – Newfield House, Vicarage Lane, Blackpool, Lancashire, FY4 4EW
Salary – £13 an hour Weekend and Overnight Enhancements Apply
Main duties of the role:
- The post holder will provide comprehensive administrative support to the Care Co-ordination Service, ensuring a fast, accurate and effective telephony service for patients and healthcare professionals.
- They will support clinical staff with a range of administrative tasks, including the accurate recording and maintenance of patient information, such as end-of-life care records and long-term health conditions.
- The role requires the ability to work calmly and professionally under pressure whilst remaining sensitive to the needs of patients and callers.
- In addition, the post holder will be responsible for handling confidential and sensitive information in line with Information Governance policies, maintaining patient confidentiality at all times.
- They will undertake a variety of clerical, administrative and data entry duties, following established protocols and procedures, and will be expected to complete all relevant training associated with the role.
- The role also involves working closely with partner organisations, including Trinity Hospice, North West Ambulance Service, Blackpool Teaching Hospitals, GP Practices, and neighbourhood teams across Blackpool, Fylde and Wyre, to support the delivery of high-quality patient care.
Care Navigator employer: FCMS
Join our dynamic team at Rossendale Minor Injuries Unit, where we prioritise innovation and high-quality patient care in a supportive and open work culture. With competitive pay, a generous Golden Hello for new external applicants, and numerous opportunities for professional development and mentorship, we are committed to investing in our staff's growth and well-being. Experience the satisfaction of making a real difference in the community while enjoying benefits like an NHS Pension and a Cycle to Work Scheme.
