Urgent and Emergency Care Navigator | Blackpool
Urgent and Emergency Care Navigator wanted to join our Blackpool Urgent Treatment Centre!
- Contract – Permanent
- Hours – 24 hours per week – Part-Time flexible position. This is a 24/7 service and shifts are 08:00-17:00, 12:00-18:00, 17:00-23:00, 18:00- 23:00 and 23:00-08:00.
- Location – Blackpool Victoria Hospital, Whinney Heys Rd, Blackpool, FY3 8NR.
- Salary – £13.13 per hour. Enhancements for Weekend, Bank Holiday & Overnight will apply.
Main duties of the role
The post holder will be the first point of contact for patients accessing Urgent and Emergency Care and other areas of the hospital. You will use tools to book patients in and assist patients in using tools to navigate them to the best place of care for their presenting symptoms.
In addition, you will book Ambulances into the Emergency Department, answer telephone enquiries and retrieve medical records.
You will also provide administrative duties to the Urgent and Emergency Care Teams and any other tasks requested by Service Delivery Co-ordinators or Service Lead.
Download the attached role profile for further information.
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Urgent and Emergency Care Navigator | Blackpool employer: FCMS (NW)
At FCMS, we pride ourselves on being an excellent employer, offering a supportive work culture that values compassion and resilience. Our team members enjoy competitive pay, including enhancements for weekends and bank holidays, as well as opportunities for professional growth within the NHS dental service. Located in Blackpool, our dedicated environment fosters teamwork and a commitment to providing high-quality patient care, making it a rewarding place to work for those seeking meaningful employment in healthcare.
