At a Glance
- Tasks: Be the friendly face of our urgent care services, welcoming patients and visitors.
- Company: Join FCMS, a passionate social enterprise dedicated to health and wellbeing.
- Benefits: Earn £13.00 per hour with extra pay for evenings, weekends, and bank holidays.
- Other info: Flexible shifts available in a supportive and dynamic environment.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 27156 - 27156 € per year.
Welcome to FCMS! We are looking for a Receptionist to join our busy team at Doncaster Urgent Treatment Centre and Same Day Health Centre.
Post: Receptionist
Pay: £13.00 per hour plus evening/weekend/bank holiday enhancements
Hours: 27 hours per week
CLOSING DATE: 07 June 2026
Main duties of the job:
- Your role will be the front facing receptionist of the Emergency care services in Doncaster.
- You will be the first point of contact for all patients, visitors and staff including drivers, call handlers and clinical staff including Emergency Care Practitioners and GPs during your shift.
- You will work a variety of shifts covering days, evenings and nights, as we are open 24 hours a day, 365 days a year.
About us:
The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically...
Receptionist employer: FCMS (NW)
At FCMS, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises the wellbeing of our staff and patients alike. As a Receptionist at our Doncaster Urgent Treatment Centre, you will benefit from competitive pay, flexible working hours, and opportunities for professional growth within a dedicated team committed to delivering exceptional healthcare services. Join us in making a meaningful impact in the community while enjoying the unique advantages of working in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure you know the ins and outs of the role. Familiarise yourself with what a receptionist does, especially in a healthcare setting. This will help you stand out during interviews and show that you're genuinely interested in the position.
✨Tip Number 2
Practice your communication skills! As the first point of contact, you'll need to be friendly and professional. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Network like a pro! Reach out to current or former employees at FCMS on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're proactive!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team at FCMS.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make a difference, especially for a role like Receptionist where first impressions count.
Tailor Your Application:Make sure to tailor your application specifically for the Receptionist role at FCMS. Highlight any relevant experience you have in customer service or healthcare settings. This shows us that you understand the job and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can communicate effectively with patients and staff alike!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our company there.
How to prepare for a job interview at FCMS (NW)
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a receptionist at FCMS. Familiarise yourself with the duties like being the first point of contact for patients and staff, and how to handle various situations that may arise in a busy environment.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is crucial. During the interview, demonstrate your ability to communicate clearly and effectively. You might want to prepare examples of how you've successfully handled difficult conversations or provided exceptional customer service in the past.
✨Emphasise Your Flexibility
Given the variety of shifts at FCMS, it's important to highlight your flexibility. Be ready to discuss your availability and willingness to work evenings, weekends, and holidays. This shows that you're committed to meeting the needs of the team and the patients.
✨Align with Their Values
FCMS places a strong emphasis on patient care and wellbeing. Make sure to express your passion for helping others and how you align with their ethos. Share any relevant experiences that showcase your dedication to providing excellent service and support to patients and colleagues alike.
