Apprentice Support Technician
Apprentice Support Technician

Apprentice Support Technician

Apprenticeship 19300 - 25600 £ / year (est.) Home office (partial)
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FCMS (NW)

At a Glance

  • Tasks: Support staff with ICT issues and enhance digital systems across various sites.
  • Company: Join FCMS, a forward-thinking organisation dedicated to digital innovation.
  • Benefits: Competitive salary, flexible working options, and valuable on-the-job training.
  • Why this job: Kickstart your tech career while making a real difference in the community.
  • Qualifications: A passion for technology and a willingness to learn.
  • Other info: Opportunity for growth and development in a supportive team environment.

The predicted salary is between 19300 - 25600 £ per year.

We are seeking a dedicated individual to fulfil the role of Apprentice ICT Support Technician for our Business Development Digital Team.

The post-holder will work as a valued member of the Business Development Digital Team based at Newfield House, Blackpool. They will work alongside other experienced team members as part of a wider corporate support business unit. Much of your time will be spent on site at Newfield House in Blackpool. However, there is an expectation that you will travel to our various operational sites to engage with and support operational staff delivering services, as required. Those sites are currently spread across Lancashire and South Yorkshire. There is also the ability to work from home when suitable for the organisation. Working hours will largely be typical office hours, however there may be occasions where you would need to work outside of those times to support operational teams or to minimise operational disruption.

Main duties of the job:

  • Supporting staff across the organisation.

Apprentice Support Technician employer: FCMS (NW)

FCMS is an excellent employer that values the growth and development of its employees, offering a supportive work culture where collaboration and innovation thrive. As an Apprentice ICT Support Technician based in Blackpool, you will benefit from hands-on experience alongside seasoned professionals, with opportunities for career advancement and the flexibility to work from home when appropriate. Join us to be part of a dynamic team dedicated to making a meaningful impact across Lancashire and South Yorkshire.
FCMS (NW)

Contact Detail:

FCMS (NW) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Apprentice Support Technician

✨Tip Number 1

Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!

✨Tip Number 2

Prepare for the interview by researching the company culture and values. We want to see how you fit in, so think about how your skills align with what they’re looking for in an Apprentice ICT Support Technician.

✨Tip Number 3

Practice common interview questions with a friend or in front of a mirror. Confidence is key, and we want you to shine when discussing your passion for tech support and teamwork!

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the role!

We think you need these skills to ace Apprentice Support Technician

ICT Support
Customer Service
Team Collaboration
Problem-Solving Skills
Communication Skills
Adaptability
Time Management
Technical Troubleshooting
Remote Support
Operational Support

Some tips for your application 🫡

Show Your Passion: When writing your application, let us see your enthusiasm for the role! Share why you’re excited about becoming an Apprentice ICT Support Technician and how it aligns with your career goals.

Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience or skills that match what we’re looking for in our Business Development Digital Team.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!

How to prepare for a job interview at FCMS (NW)

✨Know Your Tech

Brush up on your technical knowledge related to ICT support. Familiarise yourself with common software and hardware issues, as well as troubleshooting techniques. This will help you answer questions confidently and demonstrate your readiness for the role.

✨Show Your Team Spirit

Since you'll be working closely with a team, be prepared to discuss your experiences in collaborative environments. Share examples of how you've supported others or contributed to group projects, highlighting your ability to work well with colleagues.

✨Be Ready to Travel

Understand that this role may require travel to various operational sites. Be ready to discuss your flexibility and willingness to travel when needed. Mention any previous experiences where you've adapted to different work environments.

✨Ask Insightful Questions

Prepare thoughtful questions about the role and the team. Inquire about the types of projects you'll be involved in or how the team collaborates. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Apprentice Support Technician
FCMS (NW)
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