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- Tasks: Be the first point of contact for patients in urgent care, guiding them to the right services.
- Company: Join FCMS (NW) Ltd, a key player in healthcare at Blackpool Victoria Hospital.
- Benefits: Enjoy flexible part-time hours and enhanced pay for weekends and holidays.
- Why this job: Make a real difference in patient care while gaining valuable experience in healthcare.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: Perfect for high school and college students looking for entry-level roles.
Urgent and Emergency Care Navigator | Blackpool
Join to apply for the Urgent and Emergency Care Navigator | Blackpool role at FCMS (NW) Ltd.
Job Details
- Contract – Permanent
- Hours – Part-time, flexible (to be discussed)
- Location – Blackpool Victoria Hospital, Whinney Heys Rd, Blackpool FY3 8NR
- Salary – £12.67/hour, with enhancements for weekends, bank holidays, and overnight shifts
Main Duties
The post holder will be the first point of contact for patients accessing Urgent and Emergency Care and other hospital areas. You will assist patients in navigating to the appropriate care based on their symptoms and perform administrative duties for the Urgent and Emergency Care Teams.
You will deliver a fast, accurate, and effective face-to-face service at the Urgent and Emergency Care Village gateway, working with patients and carers in a person-centered manner.
Download the Role Profile to learn more about the ideal candidate and what to expect.
Applications can be submitted via the website or through Totaljobs.
Contact
lisa.smith49@nhs.net
Additional Information
- Seniority Level: Entry level
- Employment Type: Part-time
- Job Functions: Other, Information Technology, Management
- Industry: Hospitals and Healthcare
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Urgent and Emergency Care Navigator | Blackpool employer: FCMS (NW) LTD
Contact Detail:
FCMS (NW) LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urgent and Emergency Care Navigator | Blackpool
✨Tip Number 1
Familiarise yourself with the specific duties of an Urgent and Emergency Care Navigator. Understanding the role's responsibilities will help you articulate your interest and suitability during any discussions or interviews.
✨Tip Number 2
Network with professionals in the healthcare sector, especially those working in urgent and emergency care. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've demonstrated strong communication and problem-solving skills. This role requires a person-centred approach, so examples of how you've helped others in stressful situations will be valuable.
✨Tip Number 4
Research Blackpool Victoria Hospital and its services. Showing that you understand the environment you'll be working in can set you apart from other candidates and demonstrate your genuine interest in the position.
We think you need these skills to ace Urgent and Emergency Care Navigator | Blackpool
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Urgent and Emergency Care Navigator position. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Tailored CV: Ensure your CV reflects your experience in healthcare or similar roles. Emphasise any customer service skills, administrative experience, and your ability to work in a fast-paced environment, as these are crucial for this position.
Write a Compelling Cover Letter: In your cover letter, express your passion for patient care and your understanding of the challenges faced in urgent and emergency settings. Use specific examples from your past experiences to demonstrate how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in a healthcare role.
How to prepare for a job interview at FCMS (NW) LTD
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of an Urgent and Emergency Care Navigator. Be prepared to discuss how your skills and experiences align with these duties during the interview.
✨Showcase Your Communication Skills
As the first point of contact for patients, strong communication skills are essential. Prepare examples of how you've effectively communicated with others in previous roles, especially in high-pressure situations.
✨Demonstrate Empathy and Patient-Centric Approach
This role requires a person-centred approach. Think of instances where you've shown empathy or helped someone navigate a difficult situation. Be ready to share these stories to highlight your suitability for the role.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the organisation. Consider asking about the team dynamics, training opportunities, or how success is measured in this position.
