At a Glance
- Tasks: Be the first point of contact for patients in urgent care and assist with navigation.
- Company: Join a dedicated team at Blackpool Victoria Hospital, making a difference in healthcare.
- Benefits: Earn £12.67 per hour with enhancements for weekends and holidays.
- Other info: Part-time roles available with opportunities for growth in the healthcare sector.
- Why this job: Make a real impact by helping patients find the right care when they need it most.
- Qualifications: No specific qualifications required; just a passion for helping others.
Location : Blackpool Victoria Hosp,Whinney Heys Rd,Blackpool, FY3 8NR
Hours :24 hours per week - Part-time flexible position
This is a 24/7 service and shifts are 08:00-17:00, 12:00-18:00, 17:00-23:00, 18:00-23:00 and 23:00-08:00.Flexibility within these hours will be required to deliver service needs
Pay: £13.13 per hour. Enhancements for Weekend,Bank Holiday...
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Urgent and Emergency Care Navigator employer: FCMS (NW) LTD
At FCMS, we pride ourselves on being an exceptional employer, offering a supportive and inclusive team environment that prioritises personal development and professional training. Located in Blackpool, our commitment to employee wellbeing is reflected in our flexible working options, NHS pension scheme, and various staff benefits, all while fostering a culture of fun, bravery, and innovation. Join us to make a meaningful impact in health, safety, and sustainability within a dynamic and rewarding workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Urgent and Emergency Care Navigator
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those working in urgent care. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for the interview by practising common questions related to urgent care. Think about scenarios you might face as a navigator and how you'd handle them. We want you to shine!
✨Tip Number 3
Show your passion for patient care! During interviews, share stories that highlight your commitment to helping others. It’s all about making a connection with the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Urgent and Emergency Care Navigator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Urgent and Emergency Care Navigator role. Highlight any relevant experience you have in healthcare or customer service, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working in urgent care and how your skills align with our needs. Keep it concise but engaging – we want to see your personality!
Showcase Your Communication Skills:As the first point of contact for patients, strong communication skills are key. In your application, give examples of how you've effectively communicated in previous roles, whether it's face-to-face or over the phone.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at FCMS (NW) LTD
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Urgent and Emergency Care Navigator. Familiarise yourself with the tools you'll be using to book patients and navigate them to the right care. This will show your potential employer that you're genuinely interested and prepared for the role.
✨Practice Common Scenarios
Think about the types of situations you might encounter in this role, such as handling patient enquiries or booking ambulances. Practising how you would respond to these scenarios can help you feel more confident during the interview. Consider role-playing with a friend to get comfortable with your responses.
✨Showcase Your Communication Skills
As the first point of contact for patients, strong communication skills are essential. Be ready to discuss examples from your past experiences where you've effectively communicated with others, especially in high-pressure situations. This will demonstrate your ability to handle the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools you'll be using, or how success is measured in this role. This not only shows your interest but also helps you determine if the position is the right fit for you.
