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- Tasks: Provide top-notch reception service and support for healthcare professionals.
- Company: Join the Morecambe Health Centre team making a difference in urgent care.
- Benefits: Earn £12.45 per hour with flexible full-time or part-time options.
- Why this job: Be the friendly face that helps patients and supports vital healthcare services.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Great opportunity to gain experience in a dynamic healthcare environment.
Overview
FCMS is recruiting a Receptionist to join the Morecambe Health Centre.
Contract
- Contract – Permanent
- Hours – Full-time, Part-time
- Location – Morecambe Health Centre, Hanover Street, Morecambe, Lancashire, LA4 5LY
- Salary – £12.45 per hour
Responsibilities
The post holder will provide a professional and high-quality reception service and administrative support for the Urgent Treatment Centre and Health Care Professionals. You will greet patients and process information received accurately, concisely and within the computer system (Adastra).
In addition, where applicable, you will undertake basic information for triage by a clinician of walk-in patients and ensure accuracy and legibility in recording. You will inform clinicians if any deterioration of patients in the waiting room occurs, ensuring full patient confidentiality at all times.
Furthermore, you will liaise with external agencies, i.e. 111, hospital departments and NWAS. The role includes telephone answering, photocopying, scanning and maintaining spreadsheets and other sources of information.
How to apply
Apply via the website (link above), or through NHS Jobs: Job Advert
Contact: barbara.middleton3@nhs.net
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Receptionist – Urgent Care | Morecambe employer: FCMS (NW) LTD
Contact Detail:
FCMS (NW) LTD Recruiting Team
We think you need these skills to ace Receptionist – Urgent Care | Morecambe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience for the Receptionist role. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your customer service and administrative abilities!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Morecambe Health Centre. Keep it friendly and professional, and let us know what excites you about this role.
Be Clear and Concise: When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Make sure your information is easy to read and free from jargon – we want to understand your experience without any confusion!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at FCMS (NW) LTD
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Receptionist at the Urgent Care Centre. Familiarise yourself with the key tasks like greeting patients, processing information in Adastra, and liaising with external agencies. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Common Scenarios
Think about common situations you might face as a receptionist, such as handling difficult patients or managing multiple calls. Practising your responses to these scenarios can help you demonstrate your problem-solving skills and ability to stay calm under pressure during the interview.
✨Showcase Your Communication Skills
As a receptionist, clear communication is key. During the interview, highlight your experience in dealing with patients and healthcare professionals. Use examples that showcase your ability to convey information accurately and maintain confidentiality, which is crucial in a healthcare setting.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you determine if the workplace is the right fit for you.
