At a Glance
- Tasks: Greet patients, manage information, and support clinicians in a fast-paced environment.
- Company: Join the NHS team at Doncaster Royal Infirmary and Same Day Health Centre.
- Benefits: Earn £13.00 per hour with enhancements for evenings, weekends, and bank holidays.
- Other info: Part-time role with opportunities for growth in a supportive team.
- Why this job: Make a difference in patient care while gaining valuable experience in healthcare.
- Qualifications: Strong communication skills and ability to maintain patient confidentiality.
The predicted salary is between 26000 - 27000 £ per year.
Please note: Our roles are not being considered for sponsorship at this time.
Job Summary
- Contract – Permanent
- Hours – Part-time
- Location – Urgent Care Services, Doncaster Royal Infirmary, Thorpe Road, Doncaster, DN2 5LT & Same Day Health Centre, South Parade, Doncaster, South Yorkshire, DN1 2DJ
- Salary – £13.00 per hour plus evening/weekend/bank holiday enhancements
Main duties of the role
- Collect and process information received accurately and concisely.
- Greet patients and assess any patient deterioration noticed in the waiting room.
- Ensure full patient confidentiality at all times.
- Work closely with clinicians and dispatch Emergency Clinical Practitioner jobs to the necessary vehicle/clinician, taking into account location and workload.
- Complete daily checks whilst on duty, ensuring clinical rooms are tidy and fully stocked and maintain a consistent, quality and professional service.
Apply via the website (link above), or through NHS Jobs: Job Advert. Contact Email: lisa.elder@nhs.net
Receptionist – Urgent Care | Doncaster employer: FCMS (NW) LTD
As a Receptionist in the Urgent Care Services at Doncaster Royal Infirmary, you will be part of a dedicated team that prioritises patient care and confidentiality. Our supportive work culture fosters professional growth, offering opportunities for training and development while ensuring a rewarding experience with competitive pay and enhancements for evening and weekend shifts. Join us in making a meaningful impact in the community, all within a dynamic healthcare environment in the heart of Doncaster.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist – Urgent Care | Doncaster
✨Tip Number 1
First things first, research the company! Get to know their values and what they stand for. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your greeting and communication skills. As a receptionist, you'll be the first point of contact, so make sure you can confidently greet patients and handle any queries with ease. Role-play with a friend if you need to!
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and keen to learn more about the role and the team. Think about what you want to know regarding patient care and the working environment.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Receptionist – Urgent Care | Doncaster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the role of a Receptionist in Urgent Care. We want to see how your skills can help us provide top-notch service to our patients.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in urgent care and how you can contribute to our team. Keep it friendly and professional, just like we are!
Showcase Your Communication Skills:As a Receptionist, communication is key. In your application, highlight any experience you have in dealing with patients or customers. We love seeing examples of how you’ve handled tricky situations with grace.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at FCMS (NW) LTD
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist in urgent care. Familiarise yourself with the key duties like processing information accurately and maintaining patient confidentiality. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Patient Interaction Skills
As a receptionist, you'll be the first point of contact for patients. Practise how you would greet patients and assess their needs. You might even want to role-play with a friend to get comfortable with handling different scenarios, especially those involving patient deterioration.
✨Highlight Your Teamwork Abilities
This role requires close collaboration with clinicians and other staff. Be ready to share examples from your past experiences where you've worked effectively in a team. Emphasising your ability to communicate and coordinate with others will demonstrate that you can thrive in a busy environment.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges faced in the role, or how success is measured. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
