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- Tasks: Greet patients, manage appointments, and ensure smooth operations in a busy urgent care setting.
- Company: Join the dedicated team at Blackpool Urgent Treatment Centre.
- Benefits: Earn £12.60 an hour with enhancements for weekends and holidays.
- Why this job: Make a difference in patient care while gaining valuable experience in healthcare.
- Qualifications: Strong communication skills and ability to work under pressure.
- Other info: Flexible part-time shifts available at a supportive and dynamic workplace.
The predicted salary is between 12 - 12 £ per hour.
Receptionist wanted to join the Blackpool Urgent Treatment Centre!
Key Details
- Hours – Part-time – Shift times are 00:00-06:00 – This is a 24/7 service so flexibility will be required to deliver service needs.
- Contract – Permanent
- Location – Blackpool Victoria Hospital, Urgent Treatment Centre, Whinney Heys Rd, Blackpool, FY3 8NR
- Salary – £12.60 an hour. Enhancements for Weekend, Bank Holiday & Overnight will apply.
Main Duties
- The post holder will greet patients and process information received accurately and be able to follow strict procedures and protocols at all times.
- Utilising the appointment diaries via Adastra and HISS.
- Work effectively under pressure in a calm & confident manner and inform clinicians of any deteriorating patients in the waiting room.
- Complete stocktakes of medical equipment and complete routine administration checks when working overnight.
Want to find out more? Download the attached role profile. Apply via the website or through Total Jobs: FCMS (NW) LTD – Receptionist, Blackpool (FY3). Contact: m.durnan@nhs.net
Receptionist – Urgent Care | Blackpool employer: FCMS (NW) LTD
Contact Detail:
FCMS (NW) LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – Urgent Care | Blackpool
✨Tip Number 1
Make sure you research the Blackpool Urgent Treatment Centre before your interview. Knowing their values and how they operate will help us tailor your responses to show you're a perfect fit for the team.
✨Tip Number 2
Practice common interview questions related to the receptionist role, like handling difficult patients or managing multiple tasks under pressure. We can even do mock interviews together to boost your confidence!
✨Tip Number 3
Dress smartly and arrive early for your interview. First impressions matter, and we want to show them that you're punctual and professional right from the start.
✨Tip Number 4
After your interview, don’t forget to send a thank-you email! It’s a great way to express your appreciation and keep you fresh in their minds. Plus, it shows you’re genuinely interested in the position.
We think you need these skills to ace Receptionist – Urgent Care | Blackpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the role of a receptionist in an urgent care setting. We want to see how your skills align with the job description, so don’t hold back on showcasing your ability to work under pressure and follow strict protocols.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Blackpool Urgent Treatment Centre. We love seeing enthusiasm, so let us know what excites you about this role and how you can contribute to our service.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially in a fast-paced environment like ours. Make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the details you need about the role. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at FCMS (NW) LTD
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a receptionist in an urgent care setting. Familiarise yourself with the key duties mentioned in the job description, like greeting patients and using appointment systems like Adastra and HISS. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Calm Under Pressure
Given the nature of the job, it's crucial to convey your ability to work effectively under pressure. Prepare examples from your past experiences where you've successfully managed stressful situations. This could be anything from handling a busy reception desk to dealing with difficult customers. Highlighting these skills will reassure them that you can handle the demands of the role.
✨Flexibility is Key
Since this position requires flexibility with shift times, be ready to discuss your availability during the interview. If you have experience working varied hours or in a 24/7 environment, share those stories. This will show that you’re adaptable and willing to meet the service needs of the urgent treatment centre.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the role and the team. You might ask about the training process for using the appointment systems or how the team handles busy periods. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.