Homeless Support Worker in Preston

Welcome to FCMS! Simply read the full description below to get a complete picture of candidate requirements.

Post: Homeless Hospital Discharge Link Worker

Pay: £13.82 per hour

Hours: 15 hours over 2 days a week (likely Tuesday and Thursday) with a 30-minute unpaid lunch break

Accountable to: Head of Inclusion Health

Base: Blackpool Victoria Hospital main base

Closing Date: 14th June 2026

Overview of Role: This role will enhance and support the hospital discharge process for people who are homeless and are admitted to Blackpool Victoria Hospital. The successful post holder will also support patients who attend the Emergency Department and the co-located Urgent Treatment Centre. This is an integrated care role, working across local health and housing teams and the wider multiple disadvantage partnership.

Main duties of the job:

• Provide timely and expert advice, assessment and support to patients on all pathways.
• Ensure that housing needs are identified, and appropriate support and referrals actioned, especially when there are health concerns or when the person is at risk of rough sleeping and/or known to be vulnerable.
• Support the Acute Trust in transitioning patients from hospital to their next care setting.

Job responsibilities:

• Identification of inpatients who are homeless.
• Supporting people who are homeless, or at risk of homelessness, to have a safe, planned discharge from hospital.
• Liaison between Fylde Coast Housing Teams and the Blackpool Teaching Hospitals Bed Flow Team and Emergency Department.
• Reducing inappropriate and preventable A&E attendances.
• Ensuring the delivery and raising the awareness of the discharge pathway for people who are homeless.
• Working across the Blackpool Multiple Disadvantage partnership.
• Attending the weekly Multiple Disadvantage Partnership meeting.
• Ensure compliance to internal, local and national safeguarding procedures.

Working Relationships:

• Patients, their carers and relatives.
• BTHFT Safeguarding Adults team.
• Local authority housing teams in Blackpool, Fylde and Wyre Councils.
• Health and Social Care services.

Our key expectations are:

• Self-awareness.
• Adaptability.
• Openness.
• Positivity.
• Generosity of spirit.
• Ability to have fun.

Values: Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours.

Disability Confident Employer: As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

DBS: This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Person Specification:

Experience:

• Proven experience working with vulnerable groups, including homeless individuals.
• Excellent communication and partnership-building skills.
• Ability to manage complex cases and coordinate across multiple agencies.
• Strong problem-solving and decision-making skills.

Qualifications:

• Literacy skills.
• A good standard of education.
• Motivational Interviewing.

Personal Qualities:

• Technical and Organisational Skills.
• Excellent record-keeping and attention to detail.
• Strong organisational and time management skills.

Personal Attributes and Professional Approach:

• Non-judgemental attitude.
• Capacity to work independently and collaboratively.
• Creative and lateral thinking.