HR People Coordinator in London

Welcome to FCMS! This is a role that supports all the business units. The way we treat and support our people is an immense responsibility. We are keen to hear from candidates who can offer a common-sense, approachable and caring attitude, alongside excellent organisational skills and attention to detail. You will enjoy helping others, building positive relationships and ensuring that colleagues receive timely and professional support. You will be someone who takes pride in delivering excellent customer service, thrives in a busy environment and can maintain confidentiality whilst handling sensitive matters. You will be passionate about people, committed to continuous improvement and eager to contribute positively to a team that supports the delivery of exceptional patient care through exceptional colleague experiences.

Main duties of the job

• The HR People Coordinator will provide professional, responsive and efficient coordination and administrative support across the People & Wellbeing function.
• Working closely with the HR People Managers, the post-holder will act as a first point of contact for many colleague and manager queries, ensuring that people processes are delivered consistently, accurately and in line with organisational policies and employment legislation.
• The role will contribute significantly to the employee lifecycle, support workforce wellbeing initiatives and maintain the HR systems, records and processes that underpin an effective People function.
• The position plays a vital role in ensuring managers and colleagues receive a high-quality service that reflects FCMS values and culture.

Job responsibilities

• HR Coordination & Employee Lifecycle: Coordinate and administer all employment lifecycle activities including contractual changes and offboarding. Prepare contracts of employment, offer letters and related employment documentation. Maintain accurate employee records, HR systems and personnel files in line with GDPR and data protection requirements.
• Employee Relations Support: Act as a first point of contact for routine HR queries from managers and colleagues. Provide guidance on policies, procedures and employment processes, escalating more complex issues to the HR People Manager.
• Workforce Information, Compliance & Systems: Maintain HR systems and workforce databases ensuring accuracy and data integrity. Produce regular workforce reports and management information relating to absence, turnover, vacancies and other people metrics.
• Wellbeing, Culture & Engagement: Support delivery of Wellbeing initiatives. Assist with colleague engagement activities, recognition programmes and wellbeing campaigns.
• Payroll & Benefits Administration: Liaise with Payroll to ensure accurate and timely processing of leavers and contractual changes.
• Stakeholder Relationships: Build positive working relationships with colleagues and managers across all services.
• Continuous Improvement & Development: Identify opportunities to improve administrative processes and service delivery.

This Job Description will be periodically reviewed in light of developing work requirements. The successful candidate will be part of updating this to keep the role current and relevant.

Our key expectations are:

• Self-awareness
• Living authentically
• Adaptability
• Openness
• Positivity
• Generosity of spirit
• Ability to have fun

Values: Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours.

Disability Confident Employer: As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Person Specification

• Experience: Essential understanding of employment law and previous HR experience.
• Skills, Knowledge & Competencies: Essential ability to organise own workload and excellent communication skills (verbal and written).
• Specific Job Requirements: Essential ability to deal with fast moving situations, empathy and compassion, calmness under pressure.
• Qualifications: Essential 5 GCSEs A* - C including English Language or equivalent experience.