Welcome to FCMS! Post: Head of South Yorkshire Urgent Care Pay: £60,000 - £67,743 per annum depending on experience Hours: 37 Hours per week Accountable to: Deputy Chief Operating Officer Base: Doncaster Same Day Health Centre CLOSING DATE: 08 NOVEMBER 2026 Overview of Role: The Head of South Yorkshire Services is FCMS's accountable business-unit leader for all services delivered across South Yorkshire, providing integrated operational and clinical leadership alongside financial and system leadership. The postholder will translate FCMS strategy into delivery, strengthen the organisation's position across the region and ensure that services are safe, effective, responsive, sustainable and aligned to population need. The postholder holds accountability for operational delivery and for the quality, safety and effectiveness of clinical services, contractual performance, workforce, risk and the Business Unit budget. Working with the South Yorkshire Integrated Care Board, Places, Primary Care Networks, NHS providers, local authorities and other partners, the postholder will influence pathway redesign, build trusted alliances and identify opportunities that improve outcomes, reduce inequalities and support sustainable growth. As FCMS's senior representative in South Yorkshire, the postholder will work in partnership with the Deputy Chief Operating Officer, the Clinical Director, the Clinical Manager and the Business Development team. They will also contribute to FCMS-wide integrated operational and clinical leadership, transformation and mobilisation, sharing learning and capacity beyond the South Yorkshire portfolio. About us The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services. Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do. Come and be a part of our amazing team! We offer NHS Pension Cycle to Work Scheme Career Development Opportunities Attendance Bonus Staff Benefit Scheme Free Tea & Coffee Eye Care Contributions Day to Day Duties to include, but not exhaustive
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Hold overall accountability for the leadership, delivery, development and sustainability of FCMS services across South Yorkshire, including fulfilling the duties and responsibilities of CQC registered Manager registration. ·
Set clear priorities, ownership and performance expectations for the Business Unit, ensuring that decisions and actions are delivered at pace. ·
Ensure services meet or exceed national standards, contractual obligations, key performance indicators and agreed quality measures, with clear accountability and routine monitoring of delivery. ·
Own and manage the Business Unit budget through effective forecasting, efficient resource utilisation and timely recovery action where actual or forecast performance deviates from the plan. ·
Maintain effective control of workforce expenditure, agency use, establishment, demand and capacity, and identify and escalate any unfunded or over-contract activity, and it's financial and operational impact. ·
Balance quality, safety, finance, workforce and operational risk when making decisions, acting within delegated authority and escalating material issues appropriately. ·
Maintain clear governance, assurance and reporting arrangements so that the Executive Team has an accurate view of performance, risk, delivery and required decisions. Leadership, culture and workforce
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Provide visible, compassionate and inclusive leadership that reflects FCMS values and creates clarity of purpose. ·
Build a coaching, learning and psychologically safe environment in which constructive challenge, openness and continuous improvement are expected. ·
Directly lead, manage and develop the Business Unit's leaders, setting clear objectives, holding them to
Head of South Yorkshire Urgent Care in London employer: FCMS (NW) LTD
At FCMS, we pride ourselves on being an exceptional employer that prioritises the growth and development of our people. Located in Blackpool, we offer a vibrant work culture that fosters collaboration and innovation, alongside comprehensive benefits such as an NHS Pension, career development opportunities, and a supportive environment that encourages continuous learning. Join us to make a meaningful impact in healthcare while enjoying a workplace that values fun, humility, and bravery.
