Corporate Administrative Assistant

Welcome to FCMS!

Pay: £25,079.34 per annum

Hours: 37 Hours per week

Accountable to: Deputy Chief Operating Officer

Reports to: Executive Assistant, Supporting CEO

Base: Newfield House, Blackpool, FY4 4EW, but with an expectation that visibility may be across all services and geographies.

Overview of Role: An exciting opportunity for a corporate administrative assistant to work alongside and support our corporate team has arisen. We are looking for a high visibility partner to support in day-to-day tasks including scheduling meetings, coordinating documents and actions to support projects to reach long term goals. The role will work closely with the Deputy Chief Operating Officer and Executive Assistant for our CEO to provide administrative and project support including minute taking, documenting, and following up actions and correspondence with both internal and external stakeholders. The role will work alongside senior leaders in the organisation; therefore, emotional intelligence, excellent communication skills, discretion, and compassion are essential skills.

About us: The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award-winning services. Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do. Come and be a part of our amazing team!

We offer:

• NHS Pension
• Cycle to Work Scheme
• Career Development Opportunities
• Attendance Bonus
• Staff Benefit Scheme
• Free Tea & Coffee
• Eye Care Contributions

Day to Day Duties include, but are not exhausted:

• To manage calendars and meeting bookings and requests
• To carry out a range of administrative tasks including taking minutes, documenting actions and sharing across the group in a timely manner
• To be open to learning and using digital tools to ensure efficient working
• To work co-operatively with colleagues in the management team providing support and cover as required.
• To organise internal and external meetings, including booking venues and arranging accommodation
• To prepare agendas for meetings, ensure papers are accurate and prepared and disseminated on time.
• To undertake projects from time to time on behalf of managers; examples include organisation of events or internal support projects.
• To respect the unique contribution of every individual and work positively in a diverse environment

The post holder should be prepared from time to time to attend meetings in various parts of the country, some of which may be during evenings or rarely, weekends. The post holder will be working in a developing environment, and he/she will therefore be expected to undertake other appropriate duties as required for the effective operation of FCMS.

Our key expectations are:

• Self-awareness
• Living authentically
• Adaptability - Being ready to adjust depending on the situation
• Openness - What you see is what you get
• Positivity with a real sense of being able to strive for the impossible
• Generosity of spirit - Everyday should be an opportunity to act with kindness
• Ability to have fun - Taking the role seriously, whilst being yourself

Our Why: To nurture an environment of inspiration, innovation and disruption so that people in our world receive exceptional healthcare for this generation, and the next.

Values: Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:

• Fun: People rarely succeed unless they are having fun. Happiness is healthy!
• Awesome: We aren't here to be average, we're here to be awesome!
• Humble: We're here to make a difference to the lives of others, NOT to see how important we can become
• Brave: We challenge the norm. We have the courage to get the difficult jobs done
• Oompf: We have natural oompf! It's infectious!
• Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity

Disability Confident Employer: As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

DBS: This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be required that we will submit a Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Before you start, this will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references, and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).

Person Specification:

Qualifications:

• Desirable: GCSE A* - C including English Language and Maths (or equivalent)
• Additional relevant qualifications or life experience

Experience:

• Essential: Experience of using Microsoft Office packages (particularly Word, Excel, Teams, PowerPoint, and Outlook)
• Desirable: Experience of taking and writing minutes, summarising discussions and drafting reports
• Providing administrative assistance in an office environment
• Experience of using SharePoint
• Experience of clinical systems
• Clinical governance understanding and awareness

Knowledge & Skills:

• Essential: An organised and thorough approach to work
• Strong organisational and time management skills
• Ability to identify a conflicting workload and work with line manager to work through conflicting priorities
• Ability to track progress on a wide range of tasks
• Attention to detail
• Excellent typing skills with the ability to draft own correspondence
• Excellent written and verbal communication skills
• Ability to develop strong working relationships across the organisation
• Ability to maintain confidentiality and professionalism

Desirable:

• Relevant business administration qualification
• Experience of supporting management teams
• Digital understanding or commitment to developing digital understanding that will enhance the role
• Knowledge of the NHS
• Ability to work with own initiative and minimal supervision
• High levels of grammatical accuracy

Specific Demands of the Job:

• Essential: Remaining calm under pressure
• Flexibility and a willingness to undertake varied responsibilities working alone or as part of a team

Desirable:

• High emotional intelligence
• Ability to understand complexity
• Strong problem-solving skills

Other Requirements:

• Essential: A positive attitude is essential
• Authentic
• Sensitive and flexible approach
• Confidentiality and discretion in all areas of work
• Approachable with warm personality and good sense of humour!