At a Glance
- Tasks: Provide clinical assessments and home management advice to callers in a busy call centre.
- Company: Join a dedicated 111 Team in Blackpool focused on patient care.
- Benefits: Earn £22.00 per hour with flexible full-time and part-time shifts available.
- Other info: Opportunity for varied shifts, including evenings and weekends, in a supportive team.
- Why this job: Make a real difference in people's lives while working in a dynamic environment.
- Qualifications: Degree-level education and active registration with NMC, GPC, or HCPC required.
The predicted salary is between 44000 - 46000 £ per year.
Please note – This role is for clinicians only. Applicants must be educated to a degree level in relation to their registered role and have an active registration either with NMC, GPC or HCPC.
Great opportunity for clinicians to join our 111 Team in Blackpool!
Job Details
- Contract – Permanent
- Hours – Full-time, Part-time
- Location – Newfield House, Vicarage Lane, Blackpool, Lancashire, FY4 4EW
- Salary – £22.00 per hour
Main Duties of the Role
Our call centre is a highly varied and incredibly busy work environment where no two days are the same. Patient care is our utmost priority and you will remain calm and professional even when dealing with high call volumes and challenging or distressed customers. The role of 111 Clinician supports our 111 Health Advisors to provide full clinical assessments and provide home management advice to callers.
Flexibility to work a variety of shifts is essential in this role. While the 111 service is 24/7, FCMS provide the 111 service between 7 am and 12 midnight, 365 days a year. Therefore, you must be able to work some shifts across evenings, weekends, Bank Holidays and during the festive period. Full-time, part-time and bank shifts are available.
The post holder will provide assessment, medication advice, and health information supporting individuals to access the appropriate level of care including advice to manage their symptoms at home.
Applications can be made via the website, or through NHS Jobs.
Contact: lisa.fenton@nhs.net
111 Clinician – Call Handling | Blackpool employer: FCMS (NW) LTD
At FCMS, we pride ourselves on being an exceptional employer, offering a supportive and inclusive team environment that prioritises personal development and professional training. Located in Blackpool, our commitment to employee wellbeing is reflected in our flexible working options, NHS pension scheme, and various staff benefits, all while fostering a culture of fun, bravery, and innovation. Join us to make a meaningful impact in health, safety, and sustainability within a dynamic and rewarding workplace.
StudySmarter Expert Advice🤫
We think this is how you could land 111 Clinician – Call Handling | Blackpool
✨Join Medical Networks
Get involved in local and national medical associations, like the Royal College of Physicians. These networks can help you connect with mentors and colleagues who might know of openings, plus they're great for staying updated on the latest in medicine and clinical practices.
✨Attend Healthcare Conferences
Make it a habit to attend medical conferences and seminars. These events are fantastic for networking and often feature job boards where hospitals and clinics post their openings. Plus, it’s a good way to get your face recognised in the industry.
✨Leverage Your Medical School's Resources
Don’t forget to use your medical school’s career services! They usually have great connections with hospitals and clinics looking to fill full-time physician positions and can help you with mock interviews or networking events.
✨Apply Directly Through Hospital Websites
When you're ready to apply, make sure to check the careers section of hospital websites directly. Hospitals like FCMS (NW) LTD often post their job openings there first, and applying directly can sometimes give you an edge over other applicants.
We think you need these skills to ace 111 Clinician – Call Handling | Blackpool
Some tips for your application 🫡
Show Off Your Credentials:When applying for a physician role, make sure to highlight your medical qualifications and any special certifications you have. We want to see your medical degree, residency training, and any additional certifications that set you apart, like specialised training in paediatrics or geriatrics. Don’t leave out those all-important letters after your name!
Tailor Your CV to Medicine:Your CV should reflect your experience and skills as a doctor. Be specific about your clinical rotations, medical practice, and any research work you've done – we love seeing quantifiable impacts, so mention how you've improved patient care or led successful treatment plans.
Craft a Personal Statement with Heart:In your cover letter, let us know why you chose medicine and what drives your passion for patient care. Personal stories about transformative experiences—like a memorable patient encounter or a moment that defined your career path—can really make you shine. Remember, we're looking for someone who genuinely cares about their patients!
Demonstrate Continuous Learning:In the medical field, showcasing your commitment to continuous learning is essential. Mention any recent courses, workshops, or conferences you’ve attended, and highlight your willingness to stay updated on medical advancements. This shows us that you’re not just a physician; you're a lifelong learner, ready to adapt and grow.
How to prepare for a job interview at FCMS (NW) LTD
✨Get Clinical Knowledge Sharp
Brush up on your clinical knowledge, particularly in areas relevant to the role at FCMS (NW) LTD. Expect questions about diagnosis, treatment plans, and patient management. Be ready to discuss case studies or even do some role-playing with hypothetical patient scenarios for a more practical assessment.
✨Know Your Procedures and Protocols
Familiarise yourself with the latest procedures and protocols that are specific to the field of medicine you’re applying to. Whether it’s surgical techniques or patient care protocols, being able to discuss these confidently can really set you apart in the interview at FCMS (NW) LTD.
✨Show You're a Team Player
In the medical field, collaboration is key. Have examples ready that showcase your teamwork and communication skills. Talk about how you've worked with nurses, specialists, or other doctors in the past to provide the best care for your patients. This shows you're ready to integrate into the team at FCMS (NW) LTD.
✨Stay Current with Medical Trends
Make sure you’re clued up on the latest medical trends, research, and innovations. Not only does this prepare you for technical questions, but it also shows your passion for the field. Be ready to discuss how these trends might affect your practice at FCMS (NW) LTD.
