Healthcare Assistant in Fleetwood

Welcome to FCMS!

Hours: Bank contract - Flexible hours to meet the needs of the organisation. The service operates 7 days per week operating in the evenings Monday to Friday and throughout the day at weekends.

Pay: £13.26 per hour. There are enhancements for Saturday and Sundays.

Reports to: Operational specialist

Accountable to: Clinical Manager

Base: There are sites operating at multiple locations across the Fylde Coast.

Overview of Role: The Service Enhanced Access services provide appointments to Blackpool, Fylde and Wyre patients in the evenings and weekends when traditionally many GP Practices are closed. We are currently operating our services from 5 different locations across the Fylde and Wyre Area. Patients can book an appointment to access this service via their own GP Practice, appointments are available with a variety of health care professionals including GPs, Practice Nurses and Health Care Assistants.

The post holder will work in the Enhanced Access provisions supporting the team by fulfilling the agreed tasks. The range of appointments offered will be aligned to the qualifications and competencies and may include:

• Swabs (wounds)
• Removal of sutures and staples
• Venepuncture
• Wound care
• Ear Syringing
• Routine chronic disease pre checks

The range of appointments will be confirmed after discussion with the Clinical Manager. The post holder will be responsible for promoting and facilitating a healthy lifestyle and provide preventative health care and health education advice. The post holder will also contribute to administration and housekeeping duties within the locations.

Day to Day Duties to include, but not exhaustive:

• Obtain and document consent for any treatment undertaken and keep the patient at the centre of his/her own care, ensuring full participation in decision making.
• Ensure clinical care is safe and effective and remains within the boundaries of competence.
• Maintain accurate records in line with professional guidance.
• Following appropriate training, undertake the collection, storage and despatch of pathological specimens including swabs and bloods and ensure the cleanliness of any equipment used.
• Perform any investigatory procedures requested by the GPs.
• Ensure the correct use of clinical templates, read codes and protocols.
• Take responsibility for the cleaning and stocking of clinical areas.
• Dispose of clinical waste in a safe manner.
• Inform the Clinical Lead of any untoward incidents e.g. falls, verbal aggression, criminal damage, safeguarding concerns.
• Contribute to infection control measures by adhering to infection control policies/procedures.

Our key expectations are:

• Self-awareness
• Living authentically
• Adaptability - Being ready to adjust depending on the situation
• Openness
• Positivity with a real sense of being able to strive for the impossible
• Generosity of spirit - Everyday should be an opportunity to act with kindness
• Ability to have fun
• Taking the role seriously, whilst being yourself

Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.

Values: Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:

• Fun: People rarely succeed unless they are having fun. Happiness is healthy!
• Awesome: We aren't here to be average, we're here to be awesome!
• Humble: We're here to make a difference to the lives of others, NOT to see how important we can become
• Brave: We challenge the norm. We have the courage to get the difficult jobs done
• Oompf: We have natural oompf! It's infectious!
• Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity

Come and be a part of our amazing team!

We offer:

• NHS Pension
• Cycle to Work Scheme
• Career Development Opportunities
• Attendance Bonus
• Staff Benefit Scheme
• Free Tea & Coffee
• Eye Care Contributions

Safeguarding: Safeguarding is the responsibility of all FCMS employees. All employees, including the post holder, are required to act in such a way that at all times safeguards the health and wellbeing of children and vulnerable adults. Familiarisation with, and adherence to, the FCMS Safeguarding policy is an essential requirement, as is completion of mandatory Safeguarding training.

Educational: To follow safe working practices and to always comply with local Safety Policies and Procedures. To ensure confidentiality on all matters relating to patients and information obtained during employment and not to release such information to anyone other than those acting in an official capacity as instructed. Maintain good relationships with other members of the staff team across all disciplines. Contribute to the identification of own training needs and participate in relevant in-service training. To attend staff meetings as required.

This Job Description will be periodically reviewed in light of developing work requirements. The individual in post will be expected to contribute towards that revision. The Clinical Manager may also ask for other duties to be carried out to the benefit of the organisation. Where necessary relevant training in the operation of new or unfamiliar equipment, software or procedures will be provided or arranged. The post holder will be expected to attend any necessary courses that provide relevant training.

Disability Confident Employer - As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check.

Person Specification:

• Qualifications Desirable: Good standard of general education NVQ Level 3 or equivalent in Health Care (or working towards this)
• Experience Essential: Experience of dealing with the general public; Experience of working in a hospital/ward/ GP practice setting
• Desirable: Experience of EMIS clinical system
• Skills, Knowledge & Competencies Essential: Ability to work as a team member; Wound care; Venepuncture; Removal of sutures and staples; Swabs (wounds); Wound care; Ear Syringing; Evidence of good organisational skills; Excellent interpersonal skills including verbal and written communication; Ability to remain calm under pressure; IT skills; Excellent organisational skills; Ability to think laterally, seeking opportunities for improvement; Competent, reliable and conscientious person who can work on their own initiative and has the ability to observe confidentiality
• Desirable: Knowledge of EMIS clinical system; NHS Health Checks

Other Essential: Belief in our corporate values: Fun, Awesome, Humble, Brave, Go-getting, Oomph; Enthusiastic and positive; Approachable; Team Player; Always aims for excellence; Ability to produce creative solutions to issues; Evidence of drive for improvements; Ability to work calmly; Adherence to the organisations Policies and Procedures; Highly organised; Flexible; Able to prioritise; Highly observant; Commitment to personal and professional development; Ability to diffuse difficult situations and deal with difficult members of the public; Always aims for excellence.

The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. You will be expected to fulfil your mandatory safeguarding training at the level applicable to this role.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.