At a Glance
- Tasks: Drive and provide reception services at a busy Urgent Treatment Centre.
- Company: Join FCMS, a passionate social enterprise focused on exceptional healthcare.
- Benefits: Earn £13.00 p/h plus enhancements, NHS Pension, and career development opportunities.
- Other info: Flexible shifts with a supportive environment and great staff benefits.
- Why this job: Make a real difference in healthcare while having fun and being part of an awesome team.
- Qualifications: Must have a full UK Driving Licence and be over 25 years old.
The predicted salary is between 27360 - 36480 € per year.
Welcome to FCMS! We are looking for a highly motivated Driver/Receptionist for our busy Urgent Treatment Centre in Morecambe.
Pay: Standard rate is £13.00 p/h. However, enhancements payable would be an additional 30% on Saturday up to midnight, and 60% on Sunday.
Hours: Include evenings, weekends.
Accountable to: Operational Specialist
Base: Morecambe Urgent Care
Main duties of the job:
- To provide a professional and high-quality driving service for the GP Out of Hours Service.
- To provide a high-quality reception service at the Primary Care Reception.
- To always follow strict procedures and protocols.
About us: The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award-winning services.
We have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do.
We offer:
- NHS Pension
- Cycle to Work Scheme
- Career Development Opportunities
- Attendance Bonus
- Staff Benefit Scheme
- Free Tea & Coffee
- Eye Care Contributions
Day to Day Duties include, but are not exhausted:
- When necessary, to complete stocktakes of medical equipment.
- Using a Patient Record system; experience of Adastra would be an advantage.
- To complete routine administration checks when working overnight.
- Ensuring full patient confidentiality at all times.
- To work individually or as part of a team.
- To undertake all relevant training consistent with the requirements of the post.
- To be flexible in roles undertaken according to the business need.
- To be available especially on the overnight shifts but with flexibility to work during the day when required.
- To handle drug stock and replenish when used.
- To undertake vehicle checks.
- To report any vehicle problems to the appropriate person.
- To maintain and attend all mandatory training.
Other Criteria:
- A full UK Driving Licence held for a minimum of 2 years.
- Over 25 years of age for driving company vehicles.
Shift Pattern:
- Week 1: Friday 14:00-20:00 Rec 6 hrs, Saturday Driver 8.25 hrs, Sunday 20:00-00:00 Rec 4 hrs.
- Week 2: Monday 19:00-23:00 Rec 4 hrs, Wednesday 19:00-23:00 Rec 4 hrs, Saturday 08:00-12:00 Rec 4 hrs.
- Week 3: Friday 14:00-20:00 and 19:00-23:00 Rec - 6 hrs and 4 hrs or 9 hrs (30 mins unpaid break) so 8.5 hrs, Saturday 23:45-08:00 Driver 8.25 hrs, Saturday 18:00-00:00 Rec - 6 hrs.
- Week 4: Monday 19:00-23:00 Rec 4 hrs.
Our key expectations are:
- Self-awareness
- Living authentically
- Adaptability - Being ready to adjust depending on the situation
- Openness
- Positivity with a real sense of being able to strive for the impossible
- Generosity of spirit - Everyday should be an opportunity to act with kindness
- Ability to have fun
- Taking the role seriously, whilst being yourself
Our Why: To nurture an environment of inspiration, innovation and disruption so that people in our world receive exceptional healthcare for this generation, and the next.
Values: Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complementary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:
- Fun: People rarely succeed unless they are having fun. Happiness is healthy!
- Awesome: We aren't here to be average, we're here to be awesome!
- Humble: We're here to make a difference to the lives of others, NOT to see how important we can become.
- Brave: We challenge the norm. We have the courage to get the difficult jobs done.
- Oompf: We have natural oompf! It's infectious!
- Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity.
Disability Confident Employer: As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified.
The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence).
Qualifications Essential:
- A full UK Driving Licence held for a minimum of 2 years.
- Over 25 years of age for driving company vehicles.
Personal Qualities Essential:
- Good time keeping
- Reliable
- Flexible
Experience Essential:
- Reception experience
Desirable:
- Experience in a health care setting.
Driver Receptionist employer: FCMS LTD
At FCMS, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises the well-being of both our staff and patients. Located in Morecambe, our Urgent Treatment Centre provides unique opportunities for career development, alongside benefits such as an NHS Pension, Cycle to Work Scheme, and a vibrant team environment where fun and positivity are at the core of our values. Join us to make a meaningful impact in healthcare while enjoying a flexible and rewarding work experience.
StudySmarter Expert Advice🤫
We think this is how you could land Driver Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on FCMS. Understand their values and mission, and think about how you can align with them. This will show that you're genuinely interested and ready to be part of their amazing team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to driving and reception duties. Think about your past experiences and how they relate to the role. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your personality! FCMS values fun and positivity, so don’t be afraid to let your true self shine during the interview. Share stories that highlight your adaptability and generosity of spirit – it’ll make you memorable!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be an awesome fit for the team!
We think you need these skills to ace Driver Receptionist
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team and making a difference in patient care.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing candidates who understand what we do and how they can contribute!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re the perfect fit for the Driver/Receptionist role.
Apply Through Our Website:Don’t forget to submit your application via our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at FCMS LTD
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Driver Receptionist. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Driver Receptionist, you'll be interacting with patients and callers regularly. Prepare examples from your past experiences where you've provided excellent customer service or handled difficult situations. This will demonstrate your ability to maintain professionalism and empathy, which is crucial in a healthcare setting.
✨Be Ready for Scenario Questions
Expect scenario-based questions during your interview. Think about how you would handle specific situations, such as dealing with an upset patient or managing multiple tasks at once. Practising these scenarios can help you articulate your thought process and decision-making skills effectively.
✨Emphasise Flexibility and Teamwork
The job requires flexibility in working hours and the ability to work as part of a team. Be prepared to discuss times when you've adapted to changing circumstances or collaborated with others to achieve a common goal. Highlighting these qualities will show that you fit well with the company's values and culture.
