At a Glance
- Tasks: Support homeless patients in their hospital discharge process and connect them with housing services.
- Company: Join FCMS, a passionate social enterprise focused on health and wellbeing.
- Benefits: Earn £13.82 per hour, enjoy NHS pension, career development, and free tea & coffee.
- Other info: Be part of a fun, supportive team dedicated to improving healthcare for all.
- Why this job: Make a real difference in people's lives while gaining valuable experience in healthcare.
- Qualifications: Experience with vulnerable groups and strong communication skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
Welcome to FCMS!
Pay: £13.82 per hour
Hours: 15 hours over 2 days a week (likely Tuesday and Thursday) 08.00 - 16.00 with a 30-minute unpaid lunch break
Accountable to: Head of Inclusion Health
Base: Blackpool Victoria Hospital main base
There will be some co-location work to support this role linking with housing teams across Blackpool, Fylde & Wyre.
Closing Date: 14th June 2026
Overview of Role: This role will enhance and support the hospital discharge process for people who are homeless and are admitted to Blackpool Victoria Hospital. The successful post holder will also support patients who attend the Emergency Department and the co-located Urgent Treatment Centre. This is an integrated care role, working across local health and housing teams and the wider multiple disadvantage partnership.
Main duties of the job:
- Provide timely and expert advice, assessment and support to patients on all pathways.
- Ensure that housing needs are identified, and appropriate support and referrals actioned, especially when there are health concerns or when the person is at risk of rough sleeping and/or known to be vulnerable.
- Support the Acute Trust in transitioning patients from hospital to their next care setting.
Job responsibilities:
- Identification of inpatients who are homeless.
- Supporting people who are homeless, or at risk of homelessness, to have a safe, planned discharge from hospital.
- Liaison between Fylde Coast Housing Teams and the Blackpool Teaching Hospitals Bed Flow Team and Emergency Department.
- Reducing inappropriate and preventable A&E attendances.
- Ensuring the delivery and raising the awareness of the discharge pathway for people who are homeless.
- Supporting onward referrals and follow-up care including Transfer of Care.
- Working across the Blackpool Multiple Disadvantage partnership.
- Attending the weekly Multiple Disadvantage Partnership meeting.
- Ensure compliance to internal, local and national safeguarding procedures.
- Use hospital systems and liaise with ward staff to identify homeless patients.
- Complete initial needs assessments and share with local housing teams.
- Notify housing teams and out-of-hours services of potential discharges.
- Maintain discharge protocols and follow up post-discharge.
- Build strong links with inpatients, ward staff, housing teams, GP practices, and partners.
- Contribute to service improvement and protocol development.
- Complete patient contact notes and KPI data.
Person Specification:
Experience:
- Proven experience working with vulnerable groups, including homeless individuals.
- Excellent communication and partnership-building skills.
- Ability to manage complex cases and coordinate across multiple agencies.
- Strong problem-solving and decision-making skills.
Qualifications:
- Literacy skills.
- A good standard of education GCSE English / Maths or equivalent.
Personal Qualities:
- High level of IT ability.
- Excellent record-keeping and attention to detail.
- Strong organisational and time management skills.
- Non-judgemental attitude and ability to remain calm under pressure.
This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Homeless Support Worker in Blackpool employer: FCMS LTD
At FCMS, we pride ourselves on being an exceptional employer dedicated to enhancing the lives of vulnerable individuals in our community. Our supportive work culture fosters collaboration and innovation, providing ample opportunities for career development and personal growth. Located at Blackpool Victoria Hospital, we offer a range of benefits including an NHS Pension, a Cycle to Work Scheme, and a commitment to employee wellbeing, ensuring that our team feels valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Homeless Support Worker in Blackpool
✨Tip Number 1
Network like a pro! Reach out to people in the field of homelessness support, attend local events, and connect with professionals on LinkedIn. The more people you know, the better your chances of landing that dream job!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Contact organisations directly, express your interest, and ask about potential opportunities. We love seeing enthusiastic candidates who take the initiative!
✨Tip Number 3
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission. Show them you’re not just looking for any job, but you want to be part of their amazing team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining us at FCMS and making a difference in the lives of those we serve.
We think you need these skills to ace Homeless Support Worker in Blackpool
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of a Homeless Support Worker. Use keywords from the job description to show that you understand what we're looking for.
Show Your Passion:Let your enthusiasm for helping vulnerable individuals shine through in your application. We want to see your commitment to making a difference in the lives of those experiencing homelessness.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily see your qualifications and experiences relevant to the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at FCMS LTD
✨Know Your Stuff
Make sure you understand the role of a Homeless Support Worker inside out. Familiarise yourself with the hospital discharge process, housing legislation, and the specific needs of vulnerable groups. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience working with homeless individuals or vulnerable populations. Think of specific examples where you've made a difference, managed complex cases, or collaborated with multiple agencies. This will demonstrate your capability and commitment to the role.
✨Practice Active Listening
During the interview, practice active listening. This means not just hearing the questions but really understanding them. Respond thoughtfully and ask clarifying questions if needed. This skill is crucial for the role, as you'll need to engage effectively with patients and partners.
✨Emphasise Teamwork
Highlight your ability to work collaboratively within multi-agency teams. Share examples of how you've built positive relationships with colleagues and external partners. This will show that you can navigate the complexities of the role and contribute to a supportive environment.
