At a Glance
- Tasks: Engage with GP practices and promote our diagnostic services across the UK.
- Company: Join FCMS, a passionate social enterprise focused on exceptional healthcare delivery.
- Benefits: Enjoy NHS pension, career development, free tea, and eye care contributions.
- Other info: Be part of a fun, innovative team that values positivity and excellence.
- Why this job: Make a real impact in healthcare while building professional relationships.
- Qualifications: Experience in telemarketing or customer engagement is a plus.
The predicted salary is between 25000 - 30000 € per year.
Welcome to FCMS! We are seeking a motivated and professional Telemarketer to join our Diagnostics team. Our Diagnostics service provides healthcare screening such as Echocardiogram, Non-Obstetric Ultrasound, ECG and other community services across the UK. We provide high quality direct access to all our patients.
Main duties of the job:
- Engage with GP practices, Trusts and other diagnostics providers within our operational area.
- Build strong working relationships and promote awareness of our diagnostic services.
- Secure opportunities to attend Primary Care Network (PCN) meetings and other NHS-related forums.
- Proactively contact GP practices via telephone and email.
- Maintain accurate records of communications and outcomes.
- Work closely with internal teams to align messaging and service offerings.
Key expectations:
- Previous experience in telemarketing, sales, or customer engagement roles.
- Excellent communication and interpersonal skills.
- Confident speaking with healthcare professionals and stakeholders.
- Strong organisational skills and attention to detail.
- Self-motivated with a proactive approach to work.
- Hold Full UK car licence and willing to travel across the UK.
Personal Attributes:
- Professional and articulate.
- Resilient and target-driven.
- Positive and enthusiastic approach.
- Ability to work independently and as part of a team.
Values:
- Fun: People rarely succeed unless they are having fun.
- Awesome: We aren't here to be average, we're here to be awesome!
- Humble: We're here to make a difference to the lives of others.
- Brave: We challenge the norm.
- Oompf: We have natural oompf! It's infectious!
- Go-getting: We respond quickly to changing needs with energy, ideas, and positivity.
This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and will require a submission for Disclosure to be made to the Disclosure and Barring Service. The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Engagement Officer in Blackpool employer: FCMS LTD
At FCMS, we pride ourselves on being an exceptional employer that prioritises the well-being of our staff and the communities we serve. Located in Blackpool, our vibrant work culture fosters collaboration and innovation, offering numerous career development opportunities alongside a comprehensive benefits package, including NHS pension, cycle to work scheme, and attendance bonuses. Join us in making a meaningful impact in healthcare while enjoying a supportive environment where fun and professionalism go hand in hand.
StudySmarter Expert Advice🤫
We think this is how you could land Engagement Officer in Blackpool
✨Tip Number 1
Get to know the company inside out! Research FCMS and its diagnostic services so you can chat confidently about how you can contribute. This shows you're genuinely interested and ready to engage.
✨Tip Number 2
Network like a pro! Attend local healthcare events or forums where you might meet GP practices and stakeholders. Building those relationships face-to-face can really set you apart from other candidates.
✨Tip Number 3
Practice your pitch! Prepare a short, engaging introduction about yourself and what you bring to the table. This will help you make a strong first impression when reaching out to potential contacts.
✨Tip Number 4
Don’t forget to follow up! After meetings or calls, send a quick thank-you email. It keeps the conversation going and shows your enthusiasm for the role. Plus, it helps you stay on their radar!
We think you need these skills to ace Engagement Officer in Blackpool
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining our team and making a difference in healthcare.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that aligns with the job description. We love seeing how your skills can contribute to our mission at FCMS!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at FCMS LTD
✨Know Your Stuff
Before the interview, make sure you understand FCMS's diagnostic services inside out. Familiarise yourself with the types of screenings they offer, like Echocardiograms and ECGs. This will help you speak confidently about how you can promote these services to GP practices.
✨Build Rapport
Since the role involves engaging with healthcare professionals, practice your communication skills. Think about how you can build rapport quickly over the phone or in person. Maybe even role-play with a friend to get comfortable with different scenarios.
✨Show Your Enthusiasm
FCMS values a positive and enthusiastic approach. During the interview, let your passion for healthcare shine through. Share examples of how you've gone above and beyond in previous roles to demonstrate your commitment to making a difference.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows you're genuinely interested in the role and the company. You might ask about their future plans for expanding diagnostic services or how they support staff development.
