At a Glance
- Tasks: Provide top-notch travel support to VIP clients during after-hours and holidays.
- Company: Join a leading corporate travel company known for exceptional service.
- Benefits: Enjoy a competitive salary, flexible remote work, and comprehensive training.
- Other info: Complete a paid four-week training programme to kickstart your career.
- Why this job: Be the go-to person for C-Suite executives and make their travel seamless.
- Qualifications: Experience in corporate travel and proficiency with Sabre GDS required.
The predicted salary is between 29700 - 36300 £ per year.
FCM seeks an experienced VIP Corporate Travel Consultant to join our Emergency Customer Care team, delivering white-glove, personalized service to C-Suite executives during after-hours, overnight, weekends, and holiday periods. You will manage urgent and complex domestic and international requests via Sabre GDS while maintaining discretion and client satisfaction.
Before you begin, you will complete a four-week paid training program focused on industry knowledge, contract airfares, and Sabre.
VIP After-Hours Corporate Travel Concierge (Remote) employer: FCM
FCM Meetings & Events is an exceptional employer, offering a dynamic work culture in the heart of London that fosters innovation and collaboration. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, ensuring our team members thrive in their roles. Join us to be part of a high-performing global team dedicated to delivering outstanding results for enterprise clients while enjoying the unique advantages of working in one of the world's most vibrant cities.
StudySmarter Expert Advice🤫
We think this is how you could land VIP After-Hours Corporate Travel Concierge (Remote)
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like FCM who are looking for fresh talent for roles like VIP After-Hours Corporate Travel Concierge (Remote).
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like FCM and give you a leg up for your VIP After-Hours Corporate Travel Concierge (Remote) application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any VIP After-Hours Corporate Travel Concierge (Remote) openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace VIP After-Hours Corporate Travel Concierge (Remote)
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the VIP After-Hours Corporate Travel Concierge (Remote) role at FCM.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the VIP After-Hours Corporate Travel Concierge (Remote) position at FCM.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of FCM.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to FCM's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time VIP After-Hours Corporate Travel Concierge (Remote).
How to prepare for a job interview at FCM
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at FCM.
