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For Companies At a Glance
- Tasks: Deliver exceptional service to clients and source the best venues for events.
- Company: Join FCM Meetings & Events, a vibrant and innovative events agency.
- Benefits: Enjoy exclusive travel discounts, career development, and a fun workplace culture.
- Why this job: Make an impact in the M&E industry while building strong client relationships.
- Qualifications: Customer service experience and proficiency in Microsoft Office are essential.
- Other info: Flexible work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Our specialist division, FCM Meetings and Events, are looking for the newest member of their Meetings team. This team are our resident experts when it comes to finding the right places, spaces and solutions for our clients. As a Sourcing & Meeting Consultant you will be expected to provide exceptional service to your dedicated client portfolio. Demonstrating passion, knowledge and commitment, with common and business sense. The successful candidate will have experience as a consultant, or in customer service dealing with a variety of clients, be an excellent communicator, be self‑motivated, with an interest, or current knowledge of the M&E industry.
About FCM Meetings & Events
Working for FCM Meetings & Events is all about bringing the world together, one event at a time. Attending events is no longer just about "getting together" - it's about reconnecting, relinking, and reopening the globe. Our shared culture, creativity and systems with parent travel management company, FCM, means our clients receive the best of both worlds. Plus, it means our people are offered award‑winning work perks. We don’t just think outside the box, we dance around it. Join our team to work with the best of the best in a flexible, collaborative events agency.
About The Role
- Deliver outstanding customer service to M&E clients and suppliers
- Source and recommend venues that match client needs, budgets, and timelines
- Negotiate rates to secure the best possible value for clients
- Build strong relationships with clients and suppliers alike
- Communicate efficiently and effectively, always keeping clients informed
- Manage multiple projects and deadlines with impeccable organisation
- Follow established FCM M&E systems, processes and reporting standards
- Engage with self‑learning and development initiatives to grow professionally
About You
- Customer Service experience - Essential
- Efficient in using the Microsoft Office suite - Essential
- A knowledge of all major suppliers and relevant MICE products/destinations - Desirable
- Venue Sourcing or relevant industry experience - Desirable
What’s In It For You
- Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in‑house travel team.
- Career Development: With Flight Centre Travel Group’s global presence, spanning 30+ brands in over 20 countries, you’ll have clear career pathways and the resources you need to achieve your professional goals, including training and support.
- Vibrant Culture & industry‑renowned social events: Experience our fun, industry‑renowned culture with exciting social events such as monthly awards nights, global conferences, end‑of‑financial‑year balls, and more.
- Active Hour: Prioritise your well‑being with an hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze‑level health cash plan.
- Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances.
- And Much More: Enjoy a range of additional benefits, including company‑matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.
Sourcing & Meeting Consultant employer: FCM Travel
Contact Detail:
FCM Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sourcing & Meeting Consultant
✨Tip Number 1
Network like a pro! Get out there and connect with people in the M&E industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections you make, the better your chances of landing that dream job!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your passion for events shine through. Be yourself and share your ideas about how you can contribute to the team at FCM Meetings & Events.
✨Tip Number 3
Do your homework! Research FCM Meetings & Events and understand their culture and values. This will help you tailor your conversations and show that you’re genuinely interested in being part of their vibrant team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining us at FCM Meetings & Events. Don’t miss out on this opportunity!
We think you need these skills to ace Sourcing & Meeting Consultant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the M&E industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing events and experiences for clients.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or consulting. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: We appreciate a well-structured application. Keep your language clear and to the point, and make sure to proofread for any typos or errors. A polished application shows us you pay attention to detail!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at FCM Travel
✨Know Your M&E Stuff
Brush up on your knowledge of the Meetings and Events industry. Familiarise yourself with current trends, major suppliers, and popular destinations. This will not only show your passion but also help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you managed client expectations, resolved issues, and built strong relationships. This is crucial for a role that revolves around client interaction.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple projects and deadlines. Share specific strategies or tools you use to stay organised, as this role requires impeccable organisation to juggle various client needs and timelines.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within FCM Meetings and Events. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
