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- Tasks: Deliver exceptional service to clients and source the best venues for events.
- Company: Join FCM Meetings & Events, a vibrant and innovative events agency.
- Benefits: Enjoy exclusive travel discounts, career development, and a fun workplace culture.
- Why this job: Make an impact in the M&E industry while building strong client relationships.
- Qualifications: Customer service experience and proficiency in Microsoft Office are essential.
- Other info: Flexible work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Our specialist division, FCM Meetings and Events, are looking for the newest member of their Meetings team. This team are our resident experts when it comes to finding the right places, spaces and solutions for our clients. As a Sourcing & Meeting Consultant you will be expected to provide exceptional service to your dedicated client portfolio, demonstrating passion, knowledge and commitment, with common and business sense. The successful candidate will have experience as a consultant, or in customer service dealing with a variety of clients, be an excellent communicator, be self‑motivated, with an interest, or current knowledge of the M&E industry.
About FCM Meetings & Events: Working for FCM Meetings & Events is all about bringing the world together, one event at a time. Attending events is no longer just about "getting together" - it’s about reconnecting, relinking, and reopening the globe. Our shared culture, creativity and systems with parent travel management company, FCM, means our clients receive the best of both worlds. Plus, it means our people are offered award‑winning work perks. We don’t just think outside the box, we dance around it. Join our team to work with the best of the best in a flexible, collaborative events agency.
About The Role:
- Deliver outstanding customer service to M&E clients and suppliers
- Source and recommend venues that match client needs, budgets, and timelines
- Negotiate rates to secure the best possible value for clients
- Build strong relationships with clients and suppliers alike
- Communicate efficiently and effectively, always keeping clients informed
- Manage multiple projects and deadlines with impeccable organisation
- Follow established FCM M&E systems, processes and reporting standards
- Engage with self‑learning and development initiatives to grow professionally
About You:
- Customer Service experience - Essential
- Efficient in using the Microsoft Office suite - Essential
- A knowledge of all major suppliers and relevant MICE products/destinations - Desirable
- Venue Sourcing or relevant industry experience - Desirable
What’s In It For You:
- Exclusive Travel Discounts: Access to exclusive industry rates and discounts through our in‑house travel team.
- Career Development: Clear career pathways and resources to achieve your professional goals, including training and support.
- Vibrant Culture & industry‑renowned social events: Experience our fun culture with exciting social events such as monthly awards nights, global conferences, end‑of‑financial‑year balls, and more.
- Active Hour: An hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Reimbursement for a variety of medical services, including dental, optical, and chiropractic care.
- Health & Wellbeing Challenges: Monthly health and wellbeing challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access to expert financial services, including mortgage advice, regulated financial guidance, and money coaching.
- And Much More: A range of additional benefits, including company‑matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible.
Sourcing & Meeting Consultant in London employer: FCM Travel
Contact Detail:
FCM Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sourcing & Meeting Consultant in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the M&E industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections you make, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your customer service experience and any relevant knowledge about venues or suppliers. Be ready to share examples of how you've gone above and beyond for clients.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like FCM Meetings & Events, and express your interest. Sometimes, the best opportunities come from a simple conversation.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in the M&E industry. Whether it’s through online courses or industry news, showing that you’re committed to professional growth can really set you apart from other candidates.
We think you need these skills to ace Sourcing & Meeting Consultant in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the M&E industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for clients.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and consultancy. We love seeing how your skills align with what we do, so don’t be shy about showcasing your achievements!
Be Clear and Concise: In your cover letter, keep it straightforward. We appreciate clear communication, so get to the point while still showing off your personality. Remember, we’re looking for excellent communicators!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at FCM Travel
✨Know Your M&E Stuff
Brush up on your knowledge of the Meetings and Events industry. Familiarise yourself with current trends, popular venues, and key suppliers. This will not only show your passion but also demonstrate that you’re proactive and well-informed.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve delivered exceptional customer service. Think about how you handled difficult situations or went above and beyond for a client. This is crucial for a role that revolves around client relationships.
✨Practice Your Communication
As an excellent communicator, you’ll need to convey ideas clearly and effectively. Practice articulating your thoughts on venue sourcing and client management. Consider doing mock interviews with friends or family to refine your delivery.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple projects and deadlines. Share specific tools or methods you use to stay organised. This will reassure the interviewers that you can handle the fast-paced nature of the role.
