Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate group travel and events, ensuring exceptional service for diverse clients.
- Company: Join a vibrant events agency with a collaborative culture and award-winning perks.
- Benefits: Enjoy exclusive travel discounts, career development, and a comprehensive health cash plan.
- Why this job: Make an impact in a dynamic role while enjoying exciting social events and wellness initiatives.
- Qualifications: Experience in arranging travel and strong customer service skills are essential.
- Other info: Flexible work environment with clear career pathways and a focus on employee well-being.
The predicted salary is between 30000 - 42000 ÂŁ per year.
About FCM Meeting And Events. Working for FCM Meetings & Events is all about bringing the world together, one event at a time. Attending events is no longer just about "getting together" - it's about reconnecting, relinking, and reopening the globe. Our shared culture, creativity and systems with parent travel management company, FCM, means our clients receive the best of both worlds. Plus, it means our people are offered award-winning work perks. We don’t just think outside the box, we dance around it. Join our team to work with the best of the best in a flexible, collaborative events agency.
About The Role. We’re looking for a passionate and highly organised Group & Event Travel Coordinator to join our M&E Group Travel team on a maternity cover contract. In this role, you’ll deliver exceptional service to a diverse portfolio of multi‑corporate clients, ensuring every interaction reflects FCM’s high operational standards. You’ll work as part of a small, collaborative team, supporting clients with group air travel, venue sourcing, and wider group travel needs. Your ability to multitask, communicate clearly, and build strong relationships with both customers and suppliers will be key to your success.
A typical day could include managing group travel enquiries, sourcing venues, meeting SLAs, resolving service issues with enthusiasm, and ensuring all stakeholders are kept informed with clear, customer‑focused communication. You’ll also follow FCM’s systems and processes, maximise preferred suppliers, and work towards KPIs that support both service excellence and commercial performance. This role is ideal for someone who thrives under pressure, enjoys variety, and takes pride in delivering outstanding customer experiences.
About You. You’re someone who brings energy, professionalism, and a genuine passion for customer service. You understand the value of every client interaction and know how to deliver proactive, high‑quality support. We’d love to hear from you if you have:
- Experience arranging travel — essential
- GDS experience — essential
- Group travel knowledge — desired
- Venue sourcing experience — desired
- Strong customer service background — essential
You’ll also bring:
- Excellent organisational and time‑management skills
- The ability to multitask and work to deadlines
- Strong communication skills, with a clear and professional style
- Confidence in influencing and persuading customers
- A collaborative, team‑focused mindset
- High attention to detail and the ability to interpret customer needs
- A proactive approach to learning, development, and adapting to change
If you’re target‑driven, eager to grow, and ready to make an impact during this maternity cover period, we’d love to meet you.
What’s In It For You. Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team. Career Development: With Flight Centre Travel Group’s global presence, spanning 30+ brands in over 20 countries, you’ll have clear career pathways and the resources you need to achieve your professional goals, including training and support. Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more. Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness. Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan. Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy. Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances. And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits.
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team.
Group and Event Travel Coordinator - Maternity Cover in London employer: Fcm Meetings & Events
Contact Detail:
Fcm Meetings & Events Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group and Event Travel Coordinator - Maternity Cover in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the events and travel industry. Attend networking events, join relevant groups on social media, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether it’s at a job fair or an informal coffee chat, let your passion for event coordination shine through. Be enthusiastic and share your ideas on how you can contribute to their team.
✨Tip Number 3
Prepare for interviews by researching the company culture and values. FCM Meetings & Events loves creativity and collaboration, so think of examples from your past experiences that highlight these traits. Tailor your responses to show you’re a perfect fit for their vibe!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. So, get your application in and let’s make some event magic happen together!
We think you need these skills to ace Group and Event Travel Coordinator - Maternity Cover in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love coordinating events and travel. Share any relevant experiences that highlight your passion for customer service and event management.
Tailor Your CV: Make sure your CV is tailored to the Group and Event Travel Coordinator role. Highlight your experience with group travel, GDS systems, and venue sourcing. We’re looking for specific examples that demonstrate your skills and how they align with what we do at FCM Meetings & Events.
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and keep your sentences concise. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re serious about joining our team at FCM Meetings & Events!
How to prepare for a job interview at Fcm Meetings & Events
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of group travel coordination. Brush up on your GDS knowledge and be ready to discuss your experience with venue sourcing and managing group travel enquiries. This will show that you're not just interested in the role, but that you’re genuinely prepared.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, think of specific examples where you've gone above and beyond for a client. Be ready to share stories that highlight your strong communication skills and ability to build relationships, as these are key to success in this position.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage multiple tasks and deadlines. You might want to bring a planner or a digital tool you use to stay organised. This will help illustrate your time-management skills and your proactive approach to handling various responsibilities.
✨Embrace the Culture
FCM Meetings & Events values creativity and collaboration, so don’t hesitate to express your enthusiasm for working in a vibrant team environment. Share how you thrive under pressure and enjoy variety in your work, as this aligns perfectly with their company culture.
