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For Companies At a Glance
- Tasks: Support onboarding and administration for our growing member network in the logistics sector.
- Company: Join a pioneering digital platform transforming the UK container transport market.
- Benefits: Enjoy hybrid working, competitive salary, and career development opportunities.
- Other info: Flexible team player with a professional manner will thrive in this role.
- Why this job: Be part of a dynamic team and make a real impact in a growing industry.
- Qualifications: Previous admin or customer service experience; good IT skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
Hybrid Working – Remote
COM is a new digital platform built specifically for the UK container transport market. Our platform connects shippers, freight forwarders and container hauliers through one connected marketplace.
As the business grows, we are looking for a highly organised and professional Membership Administrator to support the onboarding, administration and ongoing support of our growing member network.
The Role
- The Membership Administrator will play a key role in supporting both new and existing members of FCLHUB.
- Support compliance checks and document collection for hauliers and transport providers.
- Assist members with platform access, account queries and general support.
- Coordinate communication with members via email and telephone.
- Work closely with the operations and commercial teams to ensure smooth onboarding processes.
- Ensure all administration is completed accurately and within agreed timescales.
Requirements
- Previous administration or customer service experience.
- Good IT skills including Microsoft Office.
- Professional and confident telephone manner.
- Experience within logistics, transport or freight forwarding would be advantageous but not essential.
- Team player with a flexible approach.
Hybrid working arrangement. Opportunity to join a growing digital logistics business from the early stages. Career development opportunities. Competitive salary based on experience.
Administrator (Membership Administrator ) employer: FCLHUB.COM - The UK's digital freight marketplace for container transport
Contact Detail:
FCLHUB.COM - The UK's digital freight marketplace for container transport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator (Membership Administrator )
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research the company and its platform thoroughly. Knowing how COM connects shippers and hauliers will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! Since you'll be coordinating with members via email and phone, being clear and confident is key. Try role-playing with a friend to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our growing team at FCLHUB right from the start.
We think you need these skills to ace Administrator (Membership Administrator )
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administration or customer service. We want to see how your skills align with the Membership Administrator role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team and how you can contribute to supporting our members. Keep it professional but let your personality come through!
Showcase Your IT Skills: Since good IT skills are essential for this role, mention any experience you have with Microsoft Office or other relevant software. We love tech-savvy candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our growing digital logistics business!
How to prepare for a job interview at FCLHUB.COM - The UK's digital freight marketplace for container transport
✨Know the Platform Inside Out
Before your interview, take some time to explore the COM platform. Understand how it connects shippers, freight forwarders, and container hauliers. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As a Membership Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you kept everything on track and met deadlines, as this will resonate well with the hiring team.
✨Practice Your Communication Skills
Since you'll be coordinating communication with members via email and phone, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member to refine your professional telephone manner and ensure you come across as confident and approachable.
✨Be Ready for Compliance Questions
Expect questions related to compliance checks and document collection. Brush up on any relevant regulations or best practices in the logistics and transport sector. Showing that you understand the importance of compliance will demonstrate your readiness for the role.