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- Tasks: Lead logistics operations and manage a team of 62 to ensure efficient supply chain delivery.
- Company: FCDO Services safeguards UK interests globally, designing secure government buildings and managing logistics.
- Benefits: Enjoy a competitive salary, generous holidays, Civil Service pension, and access to training and development.
- Why this job: Join a mission-driven team where your leadership can make a real impact on global operations.
- Qualifications: Professional qualification or experience in logistics management and strong people management skills required.
- Other info: Flexible hybrid working options and a supportive, inclusive workplace culture await you.
The predicted salary is between 40000 - 62000 £ per year.
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Job Title- Head of UK Operations
Salary- £55,970 Plus £1,750 location allowance and excellent benefits, including Civil Service pension
Client Job Reference- 412653
Contract type: Permanent
Working pattern: Full-time
Location: Based in Hanslope Park, Milton Keynes, with the flexibility of hybrid working depending on business need
Free shuttle bus available between central Milton Keynes and Hanslope Park
At FCDO Services, we protect the UK’s interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we’re on. In our world, it all matters.
The success of a government project can depend on secure, timely shipments and our Logistics team always deliver the goods. From dedicated drivers to King\’s Messengers, they\’ve delivered to over 250 destinations worldwide, moving over a million kilograms of freight annually across land, air, and sea. Now, you\’ve got the opportunity to join them.
Delivering globally.
Dispatching each shipment with care.
Seeing your impact go further.
It all matters.
Drive operational excellence locally and globally
This isn’t an ordinary logistics role. It’s a creative one, set in an environment that is nuanced and complex. That’s why we need you. You’ll be the operational lead for all logistics operations for the end-to-end supply chain, striving towards becoming a best-in-class warehouse operation. You’ll bring your strategic mindset to deliver a resilient, cost-effective solution. You’ll manage supplier delivery activity and financial performance for over £35m of critical services for the FCDO and FCDO Services. In short? It’s a job that challenges, yet leaves you feeling fulfilled.
That’s just the start. You’ll also see yourself managing a team of 62 people, while ensuring effective operations across Hanslope Park, King Charles Street, Frankfurt and British Force Post Office. Placing Health and Safety issues at the heart of your solution, you will report back to the Head of Global Logistics to advise on key metrics and changes to the operation. And as a trusted leader, you’ll be the one your team turns to – offering expert guidance, driving local action plans and keeping staff engagement high every step of the way.
Use your leadership skills to deliver with confidence
Of course, you’ll need a professional qualification or relevant experience in management logistics, from supply chain to distribution. But there’s more to it than that. A natural-born leader, you’ll have experience leading large teams, both in the UK and overseas. And your people management skills will not only foster a culture of service excellence, but also allow you to drive operational change, manage risk and plan strategically when needed. Your communication skills are one of your strong points – and it lets you manage relationships, negotiate and influence at a senior level. Pressure rarely gets to you. And your commitment to achieving objectives and delivering service excellence remains unwavering.
Grow your career in a supportive environment
Working with us, you’ll help keep people, information, and assets safe around the world. It’s a role you can feel proud of; and we aim to make every part of your career just as rewarding. That’s why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, you’ll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It\’s a great set of benefits made to support all you do, and all you need.
Want to see your future team’s work in action? Step into our Virtual Embassy and select a guide to take you round – we suggest Working in our warehouse, garage and UK & Overseas secure logistics supply chain – to see how the team delivers for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk
Additionally, learn more about a career in logistics with us at: fcdoservicescareers.co.uk/career-areas/logistics/
Every single colleague must be security cleared before joining us. If you’re successful in your application, we’ll ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting on our website:
To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk
Closing date: Apply before 11:55 pm on Sunday 13th July 2025.
It takes a diverse team to protect a diverse world
The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know you’re welcome and valued. It’s what makes us a Disability Confident employer. And why we’re recognised as a ‘Carer Confident’ workplace. And it’s how you know you’re joining an inspiring, inclusive organisation.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
General Business
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Industries
Government Administration
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Head of UK Operations employer: FCDO Services
Contact Detail:
FCDO Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of UK Operations
✨Tip Number 1
Familiarise yourself with the specific logistics operations and challenges faced by FCDO Services. Understanding their unique environment will help you demonstrate your strategic mindset and operational excellence during interviews.
✨Tip Number 2
Showcase your leadership experience by preparing examples of how you've successfully managed large teams in complex environments. Highlighting your ability to foster a culture of service excellence will resonate well with the hiring team.
✨Tip Number 3
Network with current or former employees of FCDO Services, especially those in logistics roles. Gaining insights from their experiences can provide you with valuable information to tailor your approach and demonstrate your commitment to the organisation's mission.
✨Tip Number 4
Prepare to discuss how you would handle operational challenges and risk management in a high-pressure environment. Being able to articulate your problem-solving strategies will show that you're ready to take on the responsibilities of the Head of UK Operations role.
We think you need these skills to ace Head of UK Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and management. Focus on your leadership roles, particularly those involving large teams and complex operations, as these are crucial for the Head of UK Operations position.
Craft a Compelling Cover Letter: In your cover letter, emphasise your strategic mindset and ability to drive operational excellence. Mention specific examples of how you've successfully managed logistics operations and improved service delivery in previous roles.
Highlight Relevant Qualifications: Clearly state any professional qualifications or certifications you have in logistics or supply chain management. This will demonstrate your expertise and commitment to the field, which is essential for this role.
Showcase Communication Skills: Since strong communication skills are vital for this position, provide examples in your application of how you've effectively managed relationships and influenced stakeholders at a senior level. This could include negotiations or team leadership experiences.
How to prepare for a job interview at FCDO Services
✨Understand the Role Thoroughly
Before your interview, make sure you have a deep understanding of the Head of UK Operations role. Familiarise yourself with the logistics operations, supply chain management, and the specific challenges faced by FCDO Services. This will help you articulate how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As a natural-born leader, be prepared to discuss your experience managing large teams. Highlight specific examples where you've successfully driven operational change or fostered a culture of service excellence. This will demonstrate your capability to lead effectively in a complex environment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about past experiences where you had to manage risk or plan strategically under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Communication and Relationship Management
Strong communication skills are crucial for this role. Be ready to discuss how you've managed relationships at a senior level, negotiated contracts, or influenced stakeholders. Providing concrete examples will illustrate your ability to communicate effectively in a high-stakes environment.
