Relationship Manager in Hanslope

Join to apply for the Relationship Manager role at FCDO Services

This range is provided by FCDO Services. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

Base pay range

£46,224 plus a location allowance of £1,750 and excellent benefits

Contract

Full‑time – Permanent

Location

Based in Hanslope Park, Milton Keynes with the flexibility of hybrid working depending on business need. Free shuttle bus available between central Milton Keynes and Hanslope Park.

At FCDO Services, we protect the UK’s interests at home and overseas. Our work is varied and vital, and we value our people as much as our global mission.

Responsibilities

• Work closely with your line manager on new business and opportunities, delivering agreed Corporate Plan and RAP revenue and gross margin targets.
• Manage pipeline delivery at a project level, renewing and securing commercial requirements and ensuring proposals are of high quality.
• Develop deep relationships with FCDO and higher‑tier customers, understanding their current and future requirements, decision drivers, budget priorities and operational environment.
• Manage forecasts, pipeline reports, and customer purchase orders with accuracy, working with commercial and delivery teams to ensure reliable planning and realistic targets.
• Act as the escalation point for complex issues, influencing operational relationships and customer experience.
• Champion the development of compelling products and services that create better value for FCDO.

Qualifications

• Account manager with experience in business delivery, negotiation, forecasting, reporting, business planning and relationship management.
• Record of delivering high‑quality, efficient sales output and securing business even under resistance.
• Excellent communication skills, with the ability to present complex information clearly and influence stakeholders.
• Highly organised, focused on detail, deadlines and results, with commercial acumen and financial management reporting experience.
• Desirable: Degree or Level 6 qualification in business management, experience in value‑based selling, contract management, CRM, private‑sector best practice, and product or service delivery across sectors such as construction, estates, logistics, FM, ICT, and professional services.
• Professional membership of a relevant body (e.g., CIPS or RICS) is a plus.

Benefits

Competitive salary, generous holiday entitlement, Civil Service Pension, training and development opportunities, on‑site gym, nursery, café and restaurant, interest‑free loans on season tickets and bikes.

All colleagues must be security cleared before joining. Successful applicants will undergo a vetting process to achieve Developed Vetting (DV) clearance. Learn more about the vetting process.

Closing date: Apply before 11:55 pm on Sunday 14th December 2025

It takes a diverse team to protect a diverse world. We support every individual, ensuring you are welcomed and valued. FCDO Services is a Disability‑Confident employer and is recognised as a Carer‑Confident workplace.