At a Glance
- Tasks: Manage knowledge and information policies while supporting diverse colleagues and stakeholders.
- Company: FCDO Services, protecting UK interests with a focus on innovation and growth.
- Benefits: Competitive salary, great holiday, Civil Service Pension, and access to training opportunities.
- Other info: Enjoy a dynamic workplace with an on-site gym, nursery, and flexible hybrid working options.
- Why this job: Make a real impact in a vital role that champions knowledge management across the organisation.
- Qualifications: Relevant qualifications and substantial experience in content management systems required.
The predicted salary is between 38332 - 39558 € per year.
Salary: £38,332 - £39,558 plus a location allowance of £1,750 and excellent benefits.
Contract type: This is a permanent, full-time role.
Location: Based in Hanslope Park, Milton Keynes with the flexibility of hybrid working depending on business need.
Job Overview: At FCDO Services we protect the UK’s interests both at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government technology and more. Our work is varied and vital, and we place a high value on our people’s skills, aspirations and growth.
Key Responsibilities: In this challenging, high‑profile role you will create, maintain and support the delivery of the organisation’s knowledge and information policies. This includes information and records management, information sharing, information legislation, intellectual property and the use of data repositories. You will build important networks while providing expert advice on the implementation of knowledge and information management to a diverse range of colleagues and stakeholders. You’ll also develop robust and efficient information architecture for our data repositories. Key tasks include:
- Conducting audits that monitor and measure compliance with legal, regulatory and policy requirements.
- Championing good knowledge and information management across the organisation.
- Managing paper and digital records.
- Transferring relevant documents to the National Archive.
- Attending conferences on behalf of the business.
You will meet people from many other government departments, build networks and promote the importance of good knowledge and information management throughout our global organisation.
Qualifications: To be a success in this significant role you should possess a relevant RQF Level 3 qualification, a Foundation Certificate in Information Governance, or an IT/computing qualification. Substantial experience of content management systems and databases is essential. You should also have practical knowledge of organising information (including taxonomies, dictionaries and glossaries, meta‑tagging and standards) and a practical understanding of all relevant policies and procedures. Your exceptional attention to detail will see you drafting high‑quality reports, interpreting data and presenting findings to a variety of audiences. A confident speaker who can develop relationships at all levels, you should bring fresh, innovative ideas and be ready to develop creative initiatives and embed processes. Practitioner level CSEG KIM Accreditation would be desirable, as would some knowledge of FCDO Services’ business. You should be self‑motivated and inspirational, ready to lead colleagues on a journey of continuous development and improvement.
Benefits: Competitive salary, good holiday entitlement and a Civil Service Pension. Access to training and development opportunities to help grow your career. Our offices offer an on‑site gym, nursery, café and restaurant, plus interest‑free loans on season tickets and bikes to support your commute.
Security Clearance: Every colleague must be security cleared before joining us. Successful applicants will undergo the vetting process to achieve Developed Vetting (DV) clearance. For more information on vetting see fcdoservicescareers.co.uk/how-to-apply/.
Equal Opportunities: We support every individual, so you always know you’re welcome and valued. We are a Disability Confident employer and a Carer Confident workplace, reflecting our commitment to an inspiring and inclusive organisation.
Closing date: Apply before 11:55 pm on Monday 25th May 2026.
Knowledge and Information Manager in Hanslope employer: FCDO Services
FCDO Services is an exceptional employer, offering a competitive salary and a comprehensive benefits package, including a Civil Service Pension and access to training and development opportunities that foster career growth. Located in the vibrant setting of Hanslope Park, Milton Keynes, our work culture prioritises inclusivity and support, with facilities such as an on-site gym and nursery, making it an ideal environment for professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Knowledge and Information Manager in Hanslope
✨Network Like a Pro
Get out there and connect with people in the industry! Attend conferences, workshops, or even local meet-ups. Building relationships can open doors to opportunities that aren’t advertised.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your experiences and how they relate to the role of Knowledge and Information Manager. Be confident in showcasing your expertise!
✨Research the Company
Before any interview, do your homework on FCDO Services. Understand their mission, values, and recent projects. This will help you tailor your responses and show that you’re genuinely interested in the role.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at FCDO Services.
We think you need these skills to ace Knowledge and Information Manager in Hanslope
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Knowledge and Information Manager role. We want to see how you can contribute to our mission at FCDO Services!
Showcase Your Expertise:Don’t hold back on showcasing your knowledge of information management and relevant legislation. We’re looking for someone who can bring fresh ideas and innovative solutions, so let us know what you’ve got!
Be Clear and Concise:When drafting your application, keep it clear and to the point. We appreciate attention to detail, so make sure your writing is polished and professional. Remember, first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our organisation there!
How to prepare for a job interview at FCDO Services
✨Know Your Stuff
Make sure you’re well-versed in knowledge and information management principles. Brush up on relevant legislation, data repositories, and best practices in information architecture. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your expertise in content management systems and databases. Highlight any audits you've conducted or policies you've implemented. This will give the interviewers a clear picture of how you can contribute to their team.
✨Build Connections
Since this role involves networking with various stakeholders, think about how you can demonstrate your relationship-building skills. Share instances where you’ve successfully collaborated with others or championed knowledge management initiatives. This will illustrate your ability to thrive in a diverse environment.
✨Ask Thoughtful Questions
Prepare insightful questions about the organisation’s current knowledge management challenges or future initiatives. This shows that you’re not just interested in the job, but also in how you can make a meaningful impact. Plus, it gives you a chance to engage with the interviewers on a deeper level.
