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- Tasks: Join our team as a Billing Administrator, managing invoices and customer accounts.
- Company: FCC Environment is a leading waste management company focused on sustainability.
- Benefits: Enjoy a competitive salary, 25 days leave, pension, and flexible perks.
- Why this job: Be part of a mission to tackle climate change while developing your career.
- Qualifications: Attention to detail, Excel skills, and a customer-focused attitude are essential.
- Other info: Full-time role with on-the-job training and opportunities for progression.
Are you looking for the right role for you? Then look no further…
Information about Financial services administrator (level 3)
Salary – Starting on £18,000
Hours – Full-time, 37.5 hours per week, 07:30am to 16:00pm
Location – Doncaster, DN4 5NU
As a Billing Administrator at FCC Environment, you will work as part of a small team within our Billing function, ensuring that invoicing is performed accurately and on time, and that customer accounts are maintained to the highest standard. You will be a key player in helping us deliver a first-class service to our internal and external customers.
This vacancy is for a full-time position, working five days per week.
Our promise to you
• Competitive salary
• 25 days annual leave (full-time working) plus Bank Holidays
• Pension scheme
• Life insurance
• Discretionary bonus scheme
• On-the-job training and progression
• Recognition scheme
• Refer a friend
• Flexible benefits including high street savings, cycle to work scheme, Gymflex membership, holiday purchase and many more (Where applicable)
• Access to an Employee Assistance Programme and the Best Doctors Service via our Wellbeing Platform
What will you be doing?
• Producing invoices and reports accurately and on time
• Processing remittance advice notes and allocating cash to accounts
• Checking data used to produce invoices (tickets, reports, etc.)
• Following up queries with sites and customers, and chasing non-responders
• Responding to customer queries and seeking internal resolutions
• Acting proactively to reduce the number of invoice queries
• Maintaining underlying data such as vehicle registrations
• Undertaking ad-hoc tasks as required
What are we looking for?
• Accuracy in data input and strong attention to detail
• Knowledge and experience of the billing cycle
• Ability to manage your own workload to meet demanding timescales
• Strong Excel and general computer skills
• Ability to work quickly and accurately
• Strong interpersonal skills and team player mentality
• Enthusiastic and customer-focused approach
• Ability to take full responsibility for accounts
About Us
We are FCC Environment, one of the nation’s leading waste and resource management companies. Committed to sustainability, we strive to minimise the amount of waste that ends up in landfill by transforming it into valuable resources wherever possible.
We operate over 200 facilities across England, Scotland and Wales and employ around 4,200 people.
The profile of the UK\’s recycling and waste management industry has never been higher. We need people who are up for the challenge to help us tackle climate change. We need people with ideas. We need you. Together, we will meet the UK’s waste management and energy recovery needs.
FCC Environment is an equal opportunities employer. We value diversity and are strongly committed to providing equal employment opportunities for all employees and applicants.
How to apply
So, if you want to advance or kickstart your career as a Billing Administrator, please apply via the button shown
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Information about Financial services administrator (level 3) Apprenticeship employer: FCC Environment
Contact Detail:
FCC Environment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information about Financial services administrator (level 3) Apprenticeship
✨Tip Number 1
Familiarise yourself with the billing cycle and common invoicing practices. Understanding these concepts will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Excel skills, especially functions related to data management and reporting. Being proficient in Excel is crucial for this position, and showcasing your skills can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with customer service and how you've handled queries in the past. This role requires strong interpersonal skills, so having examples ready will show that you're a great fit for the team.
✨Tip Number 4
Research FCC Environment and their commitment to sustainability. Showing that you align with their values and mission can make a positive impression during your application process.
We think you need these skills to ace Information about Financial services administrator (level 3) Apprenticeship
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Billing Administrator. Familiarise yourself with the key tasks mentioned in the job description, such as invoicing, data accuracy, and customer interaction.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your attention to detail, Excel proficiency, and any previous roles that involved billing or customer service.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at FCC Environment and how your skills can contribute to their mission.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly. A polished application reflects your professionalism.
How to prepare for a job interview at FCC Environment
✨Showcase Your Attention to Detail
As a Financial Services Administrator, accuracy is key. Be prepared to discuss examples from your past experiences where your attention to detail made a difference, especially in data input or invoicing.
✨Demonstrate Your Customer Focus
This role requires a strong customer-focused approach. Think of instances where you've successfully resolved customer queries or improved customer satisfaction, and be ready to share these stories during the interview.
✨Familiarise Yourself with the Billing Cycle
Understanding the billing cycle is crucial for this position. Brush up on your knowledge of invoicing processes and be ready to discuss how you would handle common challenges that arise in billing.
✨Highlight Your Team Player Mentality
Since you'll be working as part of a small team, it's important to convey your ability to collaborate effectively. Prepare to talk about how you've contributed to team success in previous roles.