At a Glance
- Tasks: Lead a team, deliver excellent customer service, and maintain high standards of coffee and food.
- Company: Join the friendly and supportive team at Harris + Hoole.
- Benefits: Enjoy unlimited free drinks, food discounts, and a chance to earn up to £750 for referrals.
- Other info: Brilliant training provided and access to hundreds of discounts and rewards.
- Why this job: Grow your career while having fun and making customers happy.
- Qualifications: Experience as a Supervisor or Team Leader is a plus, but not required.
The predicted salary is between 29100 - 29500 £ per year.
At Harris + Hoole, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you. As a Shift Leader, you will support in the running of the shop – leading the team, giving great customer service and delivering the very best standards of coffee and food. Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.
What you can expect:
- Brilliant training – no experience is required!
- The opportunity to grow your career and develop personally and professionally.
- Unlimited free handmade drinks and brilliant food discounts on shift, and generous discounts when you’re off shift.
- Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
- Length of service recognition.
- Access to our benefits platform, with hundreds of discounts, rewards and offers.
Why choose us? When you join us, you’re joining a group of caring, supportive and friendly people – whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way at our various company events. There’s something for everyone.
The starter rate for Shift Leaders in this location is £14.04 per hour, increasing to £14.22 with service. If you have a great attitude, bags of energy and love interacting with customers then we’d love to hear from you!
Shift Leader in Hounslow employer: FCB Coffee
At Harris + Hoole, we pride ourselves on our vibrant and supportive work culture where every team member is valued. As a Shift Leader, you'll enjoy fantastic training opportunities, generous discounts on our delicious offerings, and the chance to grow both personally and professionally in a fun environment filled with caring colleagues and engaged customers. Join us to be part of a community that celebrates your contributions and rewards your dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader in Hounslow
✨Tip Number 1
Get to know the company culture! Before your interview, check out Harris + Hoole's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Shift Leader, you'll be leading the team in delivering fantastic service. Think of examples from your past experiences where you've gone above and beyond for customers – this will impress them!
✨Tip Number 3
Be ready to showcase your leadership potential! Even if you haven't been a Supervisor before, think about times when you've taken charge or helped others. Share these stories during your chat to highlight your ability to lead.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the team at Harris + Hoole. Don’t miss out on this opportunity!
We think you need these skills to ace Shift Leader in Hounslow
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and teamwork. A bit of enthusiasm goes a long way!
Tailor Your Application:Make sure to tailor your application to the Shift Leader role. Highlight any relevant experience, even if it’s not directly in a supervisory position. We love seeing how your skills can translate into leading our team!
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points if needed to make it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at FCB Coffee
✨Know the Company Culture
Before your interview, take some time to research Harris + Hoole. Understand their values and what makes them unique. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Shift Leader, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Even if you don’t have direct experience, think about times when you’ve helped others or resolved issues effectively.
✨Demonstrate Leadership Potential
Even if you haven’t held a formal leadership role, think about situations where you’ve taken charge or supported your team. Be ready to discuss how you can motivate and guide others, as this will be crucial for the Shift Leader position.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared. Ask about the training process, team dynamics, or opportunities for growth within the company. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
