Head of Department, Resolution Strategy, Operations and CASS | London, UK
Head of Department, Resolution Strategy, Operations and CASS | London, UK

Head of Department, Resolution Strategy, Operations and CASS | London, UK

London Full-Time 75000 - 117800 £ / year (est.) No home office possible
FCA

At a Glance

  • Tasks: Lead the strategy for resolution operations and ensure compliance with financial regulations.
  • Company: Join the FCA, a forward-thinking regulator transforming the financial system.
  • Benefits: Competitive salary, flexible working, and opportunities for professional growth.
  • Other info: Be part of a mission to create a fairer financial landscape.
  • Why this job: Make a real impact on financial trust and consumer protection in a dynamic environment.
  • Qualifications: Proven leadership experience in financial services and strategic operations.

The predicted salary is between 75000 - 117800 £ per year.

About the FCA

At the FCA, we're creating a fair and more resilient financial system. We're establishing more transparent relationships between financial services and customers, building trust in financial markets and protecting vulnerable consumers. We're currently on an exciting journey as we drive forward significant organisational, people, process, and technology transformation to become a more forward-thinking, proactive regulator. We will use data more effectively to drive better regulatory decisions and build greater cohesion across our broad financial services remit. Significant improvements in digital enablement, business intelligence, market data and information management maturity are all being pursued to maintain our position as a world leader in financial services regulation.

In March 2025, the FCA launched a new 5-year strategy to deepen trust, rebalance risk, support growth and improve lives. The FCA will focus on four priorities:

  • Be a smarter regulator; predictable, purposeful and proportionate. The FCA will improve its processes and embrace technology to become more efficient and effective.
  • Support sustained economic growth; by enabling investment, innovation and ensuring the continued competitiveness of the UK's world-leading financial services.
  • Help consumers navigate their financial lives; by working with industry to boost trust, product innovation and ensuring the right information and support is available for people to take financial decisions.
  • Fight financial crime; focusing on those who seek to use the fact they are regulated to do harm. It will go further to disrupt criminals and support firms to be an effective line of defence.

The Role

An exciting opportunity has arisen to take on the role of Head of Resolution Strategy, Operations and CASS (ReSOC). ReSOC sits within the Specialist Directorate...

Head of Department, Resolution Strategy, Operations and CASS | London, UK employer: FCA

The FCA is an exceptional employer, offering a dynamic work environment in London where innovation and integrity are at the forefront of our mission to enhance the financial system. Employees benefit from a culture that prioritises professional growth, with ample opportunities for development and collaboration on impactful projects that shape the future of financial regulation. Join us to be part of a forward-thinking team dedicated to making a meaningful difference in the lives of consumers and the broader economy.
FCA

Contact Detail:

FCA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Department, Resolution Strategy, Operations and CASS | London, UK

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and having your own questions ready. Show them you’re genuinely interested in their mission and values!

✨Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We love a good follow-up!

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that job!

We think you need these skills to ace Head of Department, Resolution Strategy, Operations and CASS | London, UK

Leadership Skills
Strategic Thinking
Regulatory Knowledge
Data-Driven Decision Making
Change Management
Stakeholder Engagement
Operational Excellence
Financial Crime Prevention
Project Management
Communication Skills
Analytical Skills
Problem-Solving Skills
Technology Transformation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Head of Department role. Highlight your experience in resolution strategy and operations, and don’t forget to showcase any relevant achievements that align with the FCA's mission.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills can help the FCA achieve its goals. Keep it engaging and personal – we want to see the real you!

Showcase Your Leadership Skills: As a Head of Department, leadership is key. In your application, provide examples of how you've successfully led teams or projects in the past. We want to see your ability to inspire and drive change!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!

How to prepare for a job interview at FCA

✨Know Your Stuff

Make sure you thoroughly understand the FCA's mission and values. Familiarise yourself with their recent initiatives, especially around digital enablement and consumer trust. This will show that you're not just interested in the role but also in contributing to their goals.

✨Showcase Your Leadership Skills

As a Head of Department, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully led teams through change or implemented strategic initiatives. Be ready to discuss how you can drive the FCA's transformation agenda.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Think about potential challenges the FCA might face in their new strategy and how you would approach them. This will highlight your analytical skills and readiness for the role.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the FCA's future plans regarding technology integration or how they measure success in their new strategy. This shows your genuine interest and helps you gauge if the role aligns with your career aspirations.

Head of Department, Resolution Strategy, Operations and CASS | London, UK
FCA
Location: London

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