Job title: Crisis Management Exercising Lead
Division: Operations
Department: Cyber & Operational Resilience
Salary: National (Edinburgh and Leeds) ranging from £49,600 to £61,900 and London from £54,500 to £68,000 (salary offered will be based on skills and experience)
This role is graded as: Lead Associate, Corporate
Your external recruitment contact is Raimonda via
Your internal recruitment contact is Patrycja via
About the FCA and team
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services.
Cyber and Information Resilience (C&IR) is responsible for the management of cyber security at the FCA. 'Cyber security' means the protection of the FCA's data and systems from malicious and/or accidental activity, including theft, damage and disruption, in order that the FCA can deliver its key business functions. C&IR is part of a Directorate lead by our CISO, Director of Cyber & Operational Resilience Division.
The Crisis Management team is responsible for developing and maintaining the internal Crisis Management Framework, planning and tools, ensuring effective response to disruptive events.
Role responsibilities
- Oversee and continuously enhance the FCA's crisis management exercising programme, ensuring activities are aligned to organisational risks, resilience priorities and strategic objectives
- Design and deliver realistic, risk-based crisis management exercises across Silver and Gold command levels, testing decision-making, governance, communications, escalation processes and response plans
- Work with senior stakeholders, including Executive Committee members, to offer practical guidance, coordinate exercises and enhance organizational readiness
- Identify, analyse and embed lessons learned from exercises and incidents, translating insights into measurable improvements that improve crisis response capabilities
- Build effective partnerships across the organisation, supporting Business Continuity leads and subject matter experts while promoting a culture of resilience, readiness and continuous improvement
Skills required
Minimum:
- Extensive experience in crisis management, operational resilience and exercising programmes, with a solid understanding of Bronze, Silver and Gold command structures and crisis response frameworks
- Significant experience designing, facilitating and evaluating crisis management exercises, including strategic exercises involving senior leaders and executive stakeholders
- Solid stakeholder engagement, influencing and facilitation skills, with the ability to secure commitment, lead complex discussions and present clear recommendations to senior audiences
Essential:
- Experience leading lessons learned and continuous improvement activities, translating findings from exercises and incidents into measurable organisational improvements
- Well-developed analytical and problem-solving skills, with the ability to evaluate information from multiple sources, apply sound judgement and identify practical solutions
- Experience working collaboratively across multiple teams, functions and business areas to deliver strategic resilience objectives
- Ability to build and maintain effective relationships with senior stakeholders, subject matter experts and delivery partners across a complex organisation
- Experience providing specialised advice, challenge and guidance on crisis preparedness, exercising standards and resilience activities
- Understanding of the interaction between organisational crisis management arrangements and wider external response frameworks
- Experience developing capability in others through coaching, knowledge sharing and guiding without direct line management
SC Clearance is required for this role ( SC Guidance ) - you will hold or will be required to obtain Security Check (SC) level vetting
Benefits
- 25 days annual leave plus bank holidays
- Non-contributory pension (8-12% depending on age) and life assurance at eight times your salary
- Private healthcare with Bupa, income protection and 24/7 Employee Assistance
- 35 hours of paid volunteering annuallyColleagues spend a minimum of 50% of their working time in the office each month (60% for Directors and Executive Directors) across our London, Leeds and Edinburgh offices
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Crisis Management Exercising Lead in London employer: FCA
Foster Care Associates (The FCA) is an outstanding employer that prioritises the well-being and professional development of its staff. With a supportive work culture, generous benefits including a £2,000 car allowance and up to 35 days of annual leave, employees are encouraged to grow within their roles while making a meaningful impact in the lives of children and families across the South West. Located in Ivybridge, this position offers a unique opportunity to work in a vibrant community dedicated to fostering excellence in care.
