Job title: Crisis Management Exercising Lead
Division: Operations
Department: Cyber & Operational Resilience
Salary: National (Edinburgh and Leeds) ranging from £49,600 to £61,900 and London from £54,500 to £68,000 (salary offered will be based on skills and experience)
This role is graded as: Lead Associate, Corporate
Your external recruitment contact is Raimonda via raimonda.stankute@fca.org.uk
Your internal recruitment contact is Patrycja via Patrycja.Matachowska@fca.org.uk
About the FCA and team
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you'll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services.
Cyber and Information Resilience (C&IR) is responsible for the management of cyber security at the FCA. 'Cyber security' means the protection of the FCA's data and systems from malicious and/or accidental activity, including theft, damage and disruption, in order that the FCA can deliver its key business functions. C&IR is part of a Directorate lead by our CISO, Director of Cyber & Operational Resilience Division.
The Crisis Management team is responsible for developing and maintaining the internal Crisis Management Framework, planning and tools, ensuring effective response to disruptive events.
Role responsibilities
- Oversee and continuously enhance the FCA's crisis management exercising programme, ensuring activities are aligned to organisational risks, resilience priorities and strategic objectives
- Design and deliver realistic, risk-based crisis management exercises across Silver and Gold command levels, testing decision-making, governance, communications, escalation processes and response plans
- Work with senior stakeholders, including Executive Committee members, to offer practical guidance, coordinate exercises and enhance organizational readiness
- Identify, analyse and embed lessons learned from exercises and incidents, translating insights into measurable improvements that improve crisis response capabilities
- Build effective partnerships across the organisation, supporting Business Continuity leads and subject matter experts while promoting a culture of resilience, readiness and continuous improvement
Skills required
Minimum:
- Extensive experience in crisis management, operational resilience and exercising programmes, with a solid understanding of Bronze, Silver and Gold command structures and crisis response frameworks
- Significant experience designing, facilitating and evaluating crisis management exercises, including strategic exercises involving senior leaders and executive stakeholders
- Solid stakeholder engagement, influencing and facilitation skills, with the ability to secure commitment, lead complex discussions and present clear recommendations to senior audiences
Essential:
- Experience leading lessons learned and continuous improvement activities, translating findings from exercises and incidents into measurable organisational improvements
- Well-developed analytical and problem-solving skills, with the ability to evaluate information from multiple sources, apply sound judgement and identify practical solutions
- Experience working collaboratively across multiple teams, functions and business areas to deliver strategic resilience objectives
- Ability to build and maintain effective relationships with senior stakeholders, subject matter experts and delivery partners across a complex organisation
- Experience providing specialised advice, challenge and guidance on crisis preparedness, exercising standards and resilience activities
- Understanding of the interaction between organisational crisis management arrangements and wider external response frameworks
- Experience developing capability in others through coaching, knowledge sharing and guiding without direct line management
SC Clearance is required for this role ( SC Guidance ) - you will hold or will be required to obtain Security Check (SC) level vetting
Benefits
- 25 days annual leave plus bank holidays
- Non-contributory pension (8-12% depending on age) and life assurance at eight times your salary
- Private healthcare with Bupa, income protection and 24/7 Employee Assistance
- 35 hours of paid volunteering annuallyColleagues spend a minimum of 50% of their working time in the office each month (60% for Directors and Executive Directors) across our London, Leeds and Edinburgh offices
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Crisis Management Exercising Lead employer: FCA
Foster Care Associates (The FCA) is an outstanding employer that prioritises the well-being and professional development of its staff. With a supportive work culture, generous benefits including a £2,000 car allowance and up to 35 days of annual leave, employees are encouraged to grow within their roles while making a meaningful impact in the lives of children and families across the South West. Located in Ivybridge, this position offers a unique opportunity to work in a vibrant community dedicated to fostering excellence in care.
