ServiceNow Architect in Suffolk

ServiceNow Architect in Suffolk

Suffolk Full-Time 66150 - 80850 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead the technical architecture for a major ServiceNow migration programme.
  • Company: Join a high-profile digital transformation programme in a secure environment.
  • Benefits: Competitive salary, comprehensive benefits, and excellent career development opportunities.
  • Other info: Work closely with senior stakeholders and skilled technical teams.
  • Why this job: Shape the future of ServiceNow in a mission-critical environment.
  • Qualifications: Proven experience as a Technical Architect in ServiceNow environments.

The predicted salary is between 66150 - 80850 £ per year.

An exciting opportunity has arisen for an experienced Technical ServiceNow Architect to join a high-profile digital transformation programme operating within a highly secure environment. This role will be pivotal in shaping and delivering the technical architecture for a large-scale ServiceNow migration programme.

You will provide architectural leadership across the platform, defining technical strategy, guiding complex migrations, and ensuring solutions are scalable, secure, and aligned to business objectives. Working closely with senior stakeholders, technical teams, programme leadership, and third-party suppliers, you will act as the technical authority for ServiceNow architecture and governance throughout the full project lifecycle.

This position is ideally suited to a hands-on architect with experience delivering complex ServiceNow implementations and migration programmes within enterprise-scale or highly regulated environments.

Security Requirements

Due to the nature of the programme: Active Developed Vetting (DV) clearance is highly desirable. Candidates currently holding Security Check (SC) clearance who are willing and eligible to undergo DV clearance will also be considered.

The Role

As the Technical ServiceNow Architect, you will take ownership of the overall technical architecture and roadmap, ensuring the successful design, migration, and delivery of critical ServiceNow capabilities.

Key responsibilities include:

  • Leading the end-to-end technical architecture for a major ServiceNow migration programme.
  • Defining and maintaining the ServiceNow technical strategy, architecture roadmap, and governance framework.
  • Designing scalable, secure, resilient, and supportable platform solutions aligned to industry best practice.
  • Providing architectural oversight across platform configuration, integrations, infrastructure, and data migration activities.
  • Leading technical discovery workshops with business and technology stakeholders.
  • Producing high-level and low-level designs, solution architectures, and technical documentation.
  • Defining migration strategies from existing on-premise environments while minimising operational disruption.
  • Ensuring compliance with security, regulatory, and governance requirements within a secure environment.
  • Reviewing and approving technical designs produced by development and engineering teams.
  • Acting as the senior technical authority for architecture decisions and platform standards.
  • Collaborating with programme managers, technical leads, infrastructure teams, and external suppliers to ensure successful project delivery.
  • Identifying technical risks and implementing mitigation strategies throughout the programme lifecycle.
  • Supporting testing, deployment, transition, and operational readiness activities.

Experience Required

You will bring extensive ServiceNow architecture expertise alongside a strong understanding of enterprise technology landscapes and transformation delivery.

Essential Skills Experience

  • Proven experience operating as a Technical Architect, Solution Architect, or Lead Architect within ServiceNow environments.
  • Demonstrable experience leading large-scale ServiceNow migration programmes.
  • Strong knowledge of ServiceNow architecture, including: ITSM, ITOM, CMDB, Workflows, Platform integrations.
  • Experience designing and delivering enterprise-scale ServiceNow solutions.
  • Strong understanding of infrastructure, networking, cloud, hybrid, and on-premise technology environments.
  • Experience producing architecture artefacts including: High Level Designs (HLDs), Low Level Designs (LLDs), Solution Designs, Technical Specifications.
  • Strong stakeholder engagement skills with the ability to communicate effectively at both technical and executive levels.
  • Experience establishing architectural governance and ensuring adherence to best practice frameworks.
  • Ability to lead technical teams and influence architectural direction across major programmes.

Desirable Experience

  • Previous experience within Defence, National Security, Government, Aerospace, or other highly regulated sectors.
  • Experience delivering complex transformation programmes within secure environments.
  • Knowledge of secure platform migration and transition strategies.
  • Familiarity with enterprise architecture frameworks and governance models.

Certifications

Applicants should hold one or more of the following certifications:

  • ServiceNow Certified Technical Architect (CTA) - Highly Desirable
  • ServiceNow Certified Master Architect (CMA)
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • ServiceNow Certified Implementation Specialist (CIS)
  • TOGAF or equivalent Enterprise Architecture certification

What's on Offer

Opportunity to architect and deliver a major ServiceNow transformation programme. Technical leadership within a complex, mission-critical environment. Exposure to large-scale migration and modernisation initiatives. Collaboration with senior stakeholders and highly skilled technical teams. Excellent career development opportunities and ongoing investment in professional growth. Competitive salary and comprehensive benefits package.

If you're a ServiceNow Architect looking to shape the technical direction of a business-critical transformation programme while working within one of the UK's most secure environments, we'd be keen to hear from you.

ServiceNow Architect in Suffolk employer: FBI &TMT

Join a forward-thinking consultancy that champions innovation and technical excellence in the Energy sector. As a GIS Technical Lead, you'll thrive in a collaborative work culture that prioritises employee growth and development, offering you the chance to lead impactful projects while enjoying a range of benefits tailored to support your professional journey. Located in a vibrant area, this role not only provides meaningful work but also fosters a sense of community and purpose.

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Contact Details:

FBI &TMT Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land ServiceNow Architect in Suffolk

✨Join Local Tech Meetups

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✨Contribute to Open Source Projects

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✨Explore Job Boards Specifically for Tech Roles

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We think you need these skills to ace ServiceNow Architect in Suffolk

ServiceNow Architecture
Technical Strategy Development
Migration Programme Leadership
ITSM
ITOM
CMDB
Workflows

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at FBI &TMT.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at FBI &TMT and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at FBI &TMT

✨Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

✨Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If FBI &TMT uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

✨Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

✨Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.