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- Tasks: Design and deliver innovative ServiceNow solutions while leading technical governance.
- Company: Join a dynamic team focused on cutting-edge ServiceNow implementations.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Engage with diverse teams and enhance your career in a fast-paced setting.
- Why this job: Shape the future of ServiceNow and make a real impact in a collaborative environment.
- Qualifications: Expertise in ServiceNow with strong leadership and communication skills.
The predicted salary is between 70000 - 90000 £ per year.
We are seeking an experienced ServiceNow Solution Architect to join a client delivery team, working closely with stakeholders as part of a ServiceNow programme. This role will play a key part in supporting the rollout of ServiceNow Now Assist, shaping architecture and ensuring high-quality, scalable platform delivery. You will act as a subject matter expert, translating business requirements into robust, deliverable ServiceNow solutions while providing technical leadership across design, delivery, and governance.
Role & Responsibilities
- As a ServiceNow Solution Architect, you will be responsible for designing and delivering solutions that meet both business and technical requirements.
- You will work across teams, contribute to key architectural decisions, and provide leadership within the delivery team.
ServiceNow Architecture & Design
- Translate business requirements into high-quality ServiceNow solutions.
- Act as a subject matter expert across the ServiceNow platform.
- Lead design sessions and contribute to sprint and project planning.
- Take ownership of technical requirements and components related to HAM & SAM build and implementation.
- Produce and maintain High-Level Design (HLD) documentation.
Hardware & Software Asset Management (HAM / SAM)
- Act as SME for ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM).
- Lead architectural decisions relating to asset lifecycle, compliance, and optimisation.
Technical Governance & Platform Health
- Provide oversight of technical governance across the ServiceNow platform.
- Enforce coding standards and best practices across delivery teams.
- Prove technical solutions and contribute to platform health management, performance, and maintainability.
Delivery Leadership & Issue Management
- Act as an escalation point for technical issues and development blockers.
- Support technical triage of major incidents where required.
- Proactively identify, document, and log improvement opportunities for the business.
Collaboration & Stakeholder Engagement
- Engage with business and technical stakeholders across the organisation.
- Contribute to cross-team and architectural decision-making.
- Support strong alignment between architecture, delivery, and operational teams.
Required Skills & Experience
- Expert proficiency in ServiceNow, with demonstrated Solution Architecture experience.
- Strong hands-on experience with HAM and SAM within ServiceNow.
- Proven ability to translate business requirements into scalable technical solutions.
- Experience defining and enforcing technical governance and standards.
- Strong documentation skills, including high-level design artefacts.
- Proven leadership within agile delivery environments.
- Excellent communication and stakeholder management skills.
Desirable Experience
- Experience supporting or implementing ServiceNow Now Assist.
- Experience working within large, complex enterprise environments.
- Background in multi-team or multi-supplier delivery models.
ServiceNow Solution Architect employer: Fbi &Tmt
Contact Detail:
Fbi &Tmt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Solution Architect
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage in online forums. The more people you know, the better your chances of landing that ServiceNow Solution Architect role.
✨Tip Number 2
Show off your expertise! Create a portfolio or case studies showcasing your previous ServiceNow projects. This will help potential employers see your skills in action and understand how you can contribute to their team.
✨Tip Number 3
Prepare for interviews by brushing up on common ServiceNow scenarios and architectural challenges. Practice articulating your thought process and solutions, as this will demonstrate your problem-solving abilities and technical leadership.
✨Tip Number 4
Don't forget to apply through our website! We have a range of opportunities that might be perfect for you. Plus, it shows you're genuinely interested in joining our team and makes it easier for us to find your application.
We think you need these skills to ace ServiceNow Solution Architect
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Solution Architect role. Highlight your experience with ServiceNow, especially in HAM and SAM, and showcase how you've translated business requirements into technical solutions. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. Don’t forget to mention any relevant projects or experiences that demonstrate your leadership and technical expertise.
Showcase Your Documentation Skills: Since strong documentation skills are key for this role, consider including examples of High-Level Design (HLD) documents or other relevant artefacts you've created. This will show us that you can maintain clarity and structure in your work.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Fbi &Tmt
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially around HAM and SAM. Be ready to discuss specific projects where you've translated business requirements into technical solutions, as this will show your expertise and hands-on experience.
✨Prepare for Design Sessions
Think about how you would lead design sessions and contribute to sprint planning. Have examples ready that demonstrate your ability to make architectural decisions and how you've engaged with stakeholders in the past.
✨Showcase Your Documentation Skills
Since strong documentation skills are a must, prepare to discuss how you've created High-Level Design (HLD) documents in previous roles. Bring samples if possible, as this can really set you apart from other candidates.
✨Emphasise Collaboration and Leadership
Be ready to talk about your experience in agile delivery environments and how you've acted as a technical leader. Highlight instances where you've resolved issues or improved processes, showcasing your proactive approach to problem-solving.