Service Desk Enablement & Digital Support in Preston

Service Desk Enablement & Digital Support in Preston

Preston Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Enhance service desk capabilities and drive digital adoption for improved user support.
  • Company: Join a dynamic IT operations team focused on innovation and efficiency.
  • Benefits: Enjoy competitive pay, flexible working options, and opportunities for growth.
  • Other info: Collaborative environment with plenty of room for personal and professional development.
  • Why this job: Be at the heart of IT, making a real difference in user experience.
  • Qualifications: Strong communication skills and a passion for technology and support.

The predicted salary is between 30000 - 40000 Β£ per year.

We're looking for a Service Desk Enablement & Digital Support Specialist to enhance service desk capability, drive digital adoption, and improve the overall user support experience. This role sits at the heart of IT operations, bridging Service Desk teams, IT service owners and business users to reduce demand, improve efficiency and strengthen service delivery.

Service Desk Enablement & Digital Support in Preston employer: FBI &TMT

As a leading player in IT operations, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. Our commitment to professional development ensures that you will have ample opportunities for growth and advancement, while our focus on enhancing service desk capabilities means your contributions will directly impact user support experiences. Located in a vibrant area, we offer a dynamic environment where creativity and teamwork are celebrated.

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Contact Details:

FBI &TMT Recruitment Team

We think you need these skills to ace Service Desk Enablement & Digital Support in Preston

Service Desk Operations
Digital Adoption
User Support Experience
IT Service Management
Communication Skills
Efficiency Improvement
Stakeholder Engagement