Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Design and deliver innovative ServiceNow solutions while leading technical governance.
- Company: Join a dynamic team at a leading tech firm focused on ServiceNow implementations.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Engage with diverse teams and stakeholders in a fast-paced, agile setting.
- Why this job: Shape the future of ServiceNow and make a real impact in a collaborative environment.
- Qualifications: Expertise in ServiceNow with strong experience in Hardware and Software Asset Management.
The predicted salary is between 70000 - 90000 £ per year.
We are seeking an experienced ServiceNow Solution Architect to join a client delivery team, working closely with stakeholders as part of a ServiceNow programme. This role will play a key part in supporting the rollout of ServiceNow Now Assist, shaping architecture and ensuring high-quality, scalable platform delivery. You will act as a subject matter expert, translating business requirements into robust, deliverable ServiceNow solutions while providing technical leadership across design, delivery, and governance.
Role & Responsibilities
- As a ServiceNow Solution Architect, you will be responsible for designing and delivering solutions that meet both business and technical requirements.
- You will work across teams, contribute to key architectural decisions, and provide leadership within the delivery team.
ServiceNow Architecture & Design
- Translate business requirements into high-quality ServiceNow solutions.
- Act as a subject matter expert across the ServiceNow platform.
- Lead design sessions and contribute to sprint and project planning.
- Take ownership of technical requirements and components related to HAM & SAM build and implementation.
- Produce and maintain High-Level Design (HLD) documentation.
Hardware & Software Asset Management (HAM / SAM)
- Act as SME for ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM).
- Lead architectural decisions relating to asset lifecycle, compliance, and optimisation.
Technical Governance & Platform Health
- Provide oversight of technical governance across the ServiceNow platform.
- Enforce coding standards and best practices across delivery teams.
- Prove technical solutions and contribute to platform health management, performance, and maintainability.
Delivery Leadership & Issue Management
- Act as an escalation point for technical issues and development blockers.
- Support technical triage of major incidents where required.
- Proactively identify, document, and log improvement opportunities for the business.
Collaboration & Stakeholder Engagement
- Engage with business and technical stakeholders across the organisation.
- Contribute to cross-team and architectural decision-making.
- Support strong alignment between architecture, delivery, and operational teams.
Required Skills & Experience
- Expert proficiency in ServiceNow, with demonstrated Solution Architecture experience.
- Strong hands-on experience with HAM and SAM within ServiceNow.
- Proven ability to translate business requirements into scalable technical solutions.
- Experience defining and enforcing technical governance and standards.
- Strong documentation skills, including high-level design artefacts.
- Proven leadership within agile delivery environments.
- Excellent communication and stakeholder management skills.
Desirable Experience
- Experience supporting or implementing ServiceNow Now Assist.
- Experience working within large, complex enterprise environments.
- Background in multi-team or multi-supplier delivery models.
ServiceNow Solution Architect in Oxford employer: FBI &TMT
Contact Detail:
FBI &TMT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Solution Architect in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community or related fields. Attend meetups, webinars, or online forums to get your name out there and learn about potential job openings.
✨Tip Number 2
Showcase your expertise! Create a portfolio or case studies that highlight your experience with ServiceNow solutions, especially around HAM and SAM. This will give you an edge when discussing your skills with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common ServiceNow scenarios and architectural challenges. Be ready to discuss how you've tackled similar issues in the past and how you can contribute to their team.
✨Tip Number 4
Don't forget to apply through our website! We have loads of opportunities that might be perfect for you. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace ServiceNow Solution Architect in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the ServiceNow Solution Architect role. Highlight your experience with ServiceNow, especially in HAM and SAM, and showcase how you've translated business requirements into technical solutions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific projects where you've led design sessions or made architectural decisions that align with what we're looking for.
Showcase Your Leadership Skills: We want to see your leadership chops! In your application, include examples of how you've provided technical leadership in agile environments and how you've engaged with stakeholders to drive successful outcomes.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at FBI &TMT
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially around HAM and SAM. Be ready to discuss specific projects where you've successfully implemented these solutions, as this will show your expertise and hands-on experience.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems or scenarios related to ServiceNow architecture. Practise articulating your thought process and how you would approach translating business requirements into technical solutions.
✨Showcase Your Leadership Skills
Since the role involves leading design sessions and contributing to project planning, be prepared to share examples of how you've led teams in the past. Highlight your experience in agile environments and how you've managed stakeholder engagement effectively.
✨Bring Documentation Samples
Having high-level design documentation or other relevant artefacts on hand can really set you apart. It demonstrates your strong documentation skills and gives you a chance to discuss your approach to technical governance and standards.