At a Glance
- Tasks: Provide technical support and maintenance for advanced medical equipment in hospitals.
- Company: Join a rapidly growing MedTech start-up making waves in healthcare technology.
- Benefits: Competitive salary, travel opportunities, and hands-on experience in a dynamic field.
- Other info: Opportunity for career growth in a fast-paced, innovative environment.
- Why this job: Make a real difference in healthcare by supporting life-saving technology.
- Qualifications: Strong mechanical, electrical, and software skills with excellent communication abilities.
The predicted salary is between 31500 - 38500 £ per year.
Location: Whiteley, Fareham (with regular UK travel to customer sites)
Industry: MedTech / Healthcare Technology
Overview
We are supporting a rapidly growing MedTech start-up in the recruitment of a Support Engineer to join their expanding team. This is a highly visible, customer-facing role where you will provide technical support, troubleshooting, and maintenance for advanced electro-mechanical equipment deployed in hospital environments across the UK. This position requires a strong blend of mechanical, electrical, and software understanding, combined with excellent communication skills to liaise confidently with senior clinical and technical stakeholders.
Key Responsibilities
- Provide on-site and remote technical support for electro-mechanical medical equipment
- Diagnose, troubleshoot, and resolve faults spanning mechanical, electrical, and software systems
- Install, commission, and configure equipment at customer sites
- Act as a trusted technical liaison with hospital staff, clinicians, and senior stakeholders
- Perform routine servicing, preventative maintenance, and system upgrades
- Analyse system performance and identify root causes of issues
- Escalate complex issues internally and collaborate with engineering and product teams
- Maintain accurate service records, reports, and documentation
- Deliver basic user training and technical guidance to end users
- Ensure all work complies with relevant healthcare regulations and safety standards
Field Service Support Engineer employer: FBI &TMT
FBI & TMT is an exceptional employer that fosters a dynamic and innovative work culture, perfect for professionals seeking to make a significant impact in the tech industry. With opportunities for growth and collaboration on cutting-edge projects, employees benefit from a flexible remote working environment complemented by occasional engagement at our London office. We prioritise employee development and offer competitive compensation, making this role not just a job, but a meaningful career path.
