At a Glance
- Tasks: Support and maintain Oracle eBusiness Suite, resolving user issues and enhancing system performance.
- Company: Join a dynamic team at the forefront of business transformation in the UK.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth and development.
- Why this job: Be part of impactful projects that enhance business applications and drive innovation.
- Qualifications: Experience with ERP systems and strong problem-solving skills are essential.
- Other info: Opportunity to work closely with various departments and vendors.
The predicted salary is between 36000 - 60000 £ per year.
Key Responsibilities: Provide application configuration and maintenance on ERP (Oracle eBusiness Suite) Delivering support to business users by investigating and resolving application errors, data discrepancies and queries and escalating to Oracle where required. Working with other team members and company departments to ensure the integrity of the system is maintained by liaising with appropriate vendors, users and the IT Team. Receive, and prioritize requests for support using the IT ticketing system, provide 2nd and 3rd line support for Oracle eBusiness Suite and associated applications. Progress changes and enhancements following change management principles through the development cycle, including execution and documentation of testing, documentation of procedures and user support. Monitor applications, record problems and identify performance trends. Where appropriate, take corrective action to improve performance and to avoid problems arising. Support the Business Transformation team in the implementation of new business application software or new releases of existing business software. Participate in project meetings by providing expertise and guidance in selecting appropriate solutions. Provide progress and raise issues to be resolved, and report progress on a regular basis Perform ad hoc duties as required JBRP1_UKTJ
FBI &TMT | Oracle Applications Support Analyst | united kingdom employer: FBI &TMT
Contact Detail:
FBI &TMT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FBI &TMT | Oracle Applications Support Analyst | united kingdom
✨Tip Number 1
Familiarize yourself with the Oracle eBusiness Suite and its functionalities. Understanding the common issues users face can help you demonstrate your problem-solving skills during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and specific challenges faced in the position, which can be valuable during your discussions.
✨Tip Number 3
Stay updated on the latest trends and updates in ERP systems, particularly Oracle applications. Showing that you are proactive about learning can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with IT ticketing systems and how you've prioritized support requests in the past. This will demonstrate your ability to manage workload effectively in a fast-paced environment.
We think you need these skills to ace FBI &TMT | Oracle Applications Support Analyst | united kingdom
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Oracle Applications Support Analyst position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize relevant experience in ERP systems, particularly Oracle eBusiness Suite. Include specific examples of how you've provided support, resolved application errors, or worked with IT teams.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving skills and experience with application configuration and maintenance. Mention your ability to work collaboratively with different departments and your familiarity with change management principles.
Highlight Technical Skills: In your application, be sure to mention any technical skills related to Oracle applications, ticketing systems, and performance monitoring. This will demonstrate your capability to handle the responsibilities outlined in the job description.
How to prepare for a job interview at FBI &TMT
✨Understand Oracle eBusiness Suite
Make sure you have a solid understanding of the Oracle eBusiness Suite and its functionalities. Be prepared to discuss your experience with application configuration, maintenance, and any specific challenges you've faced while supporting users.
✨Showcase Problem-Solving Skills
Be ready to provide examples of how you've investigated and resolved application errors or data discrepancies in the past. Highlight your analytical skills and your approach to troubleshooting issues effectively.
✨Familiarize Yourself with Change Management Principles
Since the role involves progressing changes and enhancements, it’s important to understand change management principles. Discuss any relevant experiences where you’ve followed these principles during the development cycle.
✨Emphasize Team Collaboration
This position requires working closely with other team members and departments. Prepare to talk about your experience collaborating with IT teams, vendors, and business users to maintain system integrity and support business transformation initiatives.