FBI &TMT in Farnborough is seeking a Senior Support Services Agent to lead the Support Services team and deliver first-line IT support. You will mentor junior colleagues and coordinate day-to-day operations with a focus on incident resolution and service quality.
You will troubleshoot across on-prem and cloud infrastructure using Active Directory, Azure AD, Microsoft 365, Windows, iOS, VPN and MFA, ensuring tickets are logged, prioritized, and resolved within defined SLAs.
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Senior IT Support & Service Desk Lead in Farnborough employer: FBI &TMT
Join a forward-thinking consultancy that champions innovation and technical excellence in the Energy sector. As a GIS Technical Lead, you'll thrive in a collaborative work culture that prioritises employee growth and development, offering you the chance to lead impactful projects while enjoying a range of benefits tailored to support your professional journey. Located in a vibrant area, this role not only provides meaningful work but also fosters a sense of community and purpose.
