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- Tasks: Join us as a Digital Product Operations Analyst, bridging business needs and digital solutions.
- Company: Be part of a dynamic team in Chertsey, driving customer experience and growth.
- Benefits: Enjoy 25 days' leave, flexible benefits, and a performance bonus scheme.
- Why this job: This role offers hands-on experience in digital innovation and collaboration with diverse teams.
- Qualifications: Ideal candidates have eCommerce experience and strong analytical skills; familiarity with tools like Jira is a plus.
- Other info: This is a 12-month fixed-term contract with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
This is a hands-on, cross-functional role focused on translating business needs into digital solutions that improve customer experience and drive growth.
What You\’ll Be Doing:
- Act as the link between business teams, HQ, technical partners, and vendors to ensure shared understanding across all digital initiatives.
- Work alongside Project Managers to deliver key projects from the digital roadmap.
- Capture, analyse, and document business requirements using tools like Jira and Confluence.
- Write clear user stories and acceptance criteria to support successful development cycles.
- Design and visualise process flows and improvements (current vs. future state).
- Lead and support user acceptance testing (UAT) and technical validations.
- Champion delivery best practices and continuous improvement across the PMO.
What You\’ll Bring:
- Experience in digital/eCommerce operations, analysis, or delivery.
- Proven ability to turn business goals into functional and technical documentation.
- Familiarity with eCommerce platforms (Hybris preferred) and enterprise systems like SAP.
- Strong analytical and communication skills, with experience using Jira, Confluence, and Visio.
- Ability to work independently while staying collaborative, with a genuine passion for digital innovation.
- Working knowledge of HTML, JavaScript, XML, or JSON is a bonus.
- Experience with Adobe Analytics or similar tools is a plus.
What Success Looks Like:
- Accurate, actionable user stories and process documentation.
- Strong collaboration with internal teams, HQ, and third parties.
- Clean backlogs with minimal outstanding issues.
- Proactive contributions to improving digital operations and delivery efficiency.
Additional Information:
- 12 Month Fixed Term Contract
- 37.5 hours per week
- 25 days\’ annual leave
- Discretionary performance-based bonus scheme
- Defined Contribution Pension (up to 4% employee, up to 8.5% employer)
- Permanent Health Insurance
- Flexible Benefits allowance
- Private Medical Insurance
Ready to shape the future of Digital Commerce? Apply now!
Digital Product Operations Analyst in Chertsey employer: FBI &TMT
Contact Detail:
FBI &TMT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Product Operations Analyst in Chertsey
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, like Jira and Confluence. Being able to demonstrate your proficiency in these platforms during interviews will show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your knowledge of eCommerce platforms, especially Hybris, as well as enterprise systems like SAP. Having a solid understanding of these systems can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully translated business needs into digital solutions in your previous roles. This will help you illustrate your experience and problem-solving skills during the interview.
✨Tip Number 4
Showcase your analytical skills by discussing any relevant projects where you've used data to drive decisions. Highlighting your ability to analyse and document requirements will resonate well with the hiring team.
We think you need these skills to ace Digital Product Operations Analyst in Chertsey
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Digital Product Operations Analyst. Familiarise yourself with the key tasks mentioned in the job description, such as translating business needs into digital solutions and working with tools like Jira and Confluence.
Tailor Your CV: Customise your CV to highlight relevant experience in digital/eCommerce operations and analysis. Emphasise your familiarity with eCommerce platforms and any technical skills you possess, such as knowledge of HTML or JavaScript.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital innovation and your ability to collaborate effectively. Mention specific examples of how you've successfully turned business goals into functional documentation in previous roles.
Highlight Your Analytical Skills: In your application, be sure to demonstrate your strong analytical skills. Provide examples of how you've captured, analysed, and documented business requirements, and how this has led to successful project outcomes.
How to prepare for a job interview at FBI &TMT
✨Understand the Role
Make sure you have a clear understanding of the Digital Product Operations Analyst role. Familiarise yourself with the key responsibilities, such as translating business needs into digital solutions and working with tools like Jira and Confluence.
✨Showcase Your Analytical Skills
Prepare to discuss your experience in analysing business requirements and creating user stories. Be ready to provide examples of how you've successfully documented processes and contributed to digital projects in the past.
✨Demonstrate Collaboration
This role requires strong collaboration with various teams. Think of examples where you've worked cross-functionally, especially with project managers or technical partners, and be prepared to share these experiences during the interview.
✨Highlight Your Technical Knowledge
If you have experience with eCommerce platforms like Hybris or tools such as Adobe Analytics, make sure to mention it. Even if your knowledge of HTML, JavaScript, XML, or JSON is basic, showing a willingness to learn can set you apart.
