It Service Desk Analyst L1 (Information Technology)
Temporary
Skills & Experience
Essential
* Approximately 1-2 years' experience working within an IT Service Desk, Technical Support, Customer Support or similar environment.
* Knowledge of Microsoft 365, Active Directory, SharePoint and Microsoft Exchange.
* A customer-focused approach, with excellent communication and relationship-building skills.
* Strong problem-solving skills and a logical approach to troubleshooting and fault diagnosis.
* Ability to prioritise workload and work effectively in a fast-paced environment.
* Experience using enterprise ITSM platforms.
Desirable
* Active Directory administration experience.
* Knowledge of Intune, Endpoint Management or Azure Active Directory.
* ITIL Foundation certification or awareness.
* Experience supporting enterprise-scale public sector or corporate IT environments.
* CompTIA A+, Network+ or other entry-level technical certifications
AMRT1_UKTJ
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IT Service Analyst in Chichester employer: FBI &TMT
Join a forward-thinking consultancy that champions innovation and technical excellence in the Energy sector. As a GIS Technical Lead, you'll thrive in a collaborative work culture that prioritises employee growth and development, offering you the chance to lead impactful projects while enjoying a range of benefits tailored to support your professional journey. Located in a vibrant area, this role not only provides meaningful work but also fosters a sense of community and purpose.
