At a Glance
- Tasks: Design and deliver innovative ServiceNow solutions while leading technical governance.
- Company: Join a dynamic team at a leading tech firm focused on ServiceNow.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Engage with diverse teams and enhance your career in a fast-paced setting.
- Why this job: Shape the future of ServiceNow and make a real impact in a collaborative environment.
- Qualifications: Expertise in ServiceNow with strong leadership and communication skills.
The predicted salary is between 70000 - 90000 £ per year.
We are seeking an experienced ServiceNow Solution Architect to join a client delivery team, working closely with stakeholders as part of a ServiceNow programme. This role will play a key part in supporting the rollout of ServiceNow Now Assist, shaping architecture and ensuring high-quality, scalable platform delivery.
You will act as a subject matter expert, translating business requirements into robust, deliverable ServiceNow solutions while providing technical leadership across design, delivery, and governance.
Role & ResponsibilitiesAs a ServiceNow Solution Architect, you will be responsible for designing and delivering solutions that meet both business and technical requirements. You will work across teams, contribute to key architectural decisions, and provide leadership within the delivery team.
ServiceNow Architecture & Design- Translate business requirements into high-quality ServiceNow solutions
- Act as a subject matter expert across the ServiceNow platform
- Lead design sessions and contribute to sprint and project planning
- Take ownership of technical requirements and components related to HAM & SAM build and implementation
- Produce and maintain High-Level Design (HLD) documentation
- Act as SME for ServiceNow Hardware Asset Management (HAM) and Software Asset Management (SAM)
- Lead architectural decisions relating to asset lifecycle, compliance, and optimisation
- Provide oversight of technical governance across the ServiceNow platform
- Enforce coding standards and best practices across delivery teams
- Prove technical solutions and contribute to platform health management, performance, and maintainability
- Act as an escalation point for technical issues and development blockers
- Support technical triage of major incidents where required
- Proactively identify, document, and log improvement opportunities for the business
- Engage with business and technical stakeholders across the organisation
- Contribute to cross-team and architectural decision-making
- Support strong alignment between architecture, delivery, and operational teams
- Expert proficiency in ServiceNow, with demonstrated Solution Architecture experience
- Strong hands-on experience with HAM and SAM within ServiceNow
- Proven ability to translate business requirements into scalable technical solutions
- Experience defining and enforcing technical governance and standards
- Strong documentation skills, including high-level design artefacts
- Proven leadership within agile delivery environments
- Excellent communication and stakeholder management skills
- Experience supporting or implementing ServiceNow Now Assist
- Experience working within large, complex enterprise environments
- Background in multi-team or multi-supplier delivery models
ServiceNow Solution Architect in Cheltenham employer: FBI &TMT
Join a dynamic and innovative team as a ServiceNow Solution Architect, where your expertise will be valued and your contributions will directly impact the success of our ServiceNow programme. We pride ourselves on fostering a collaborative work culture that encourages professional growth and development, offering ample opportunities for training and advancement in a supportive environment. Located in a vibrant area, our company provides a unique blend of challenging projects and a commitment to employee well-being, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Solution Architect in Cheltenham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what FBI &TMT values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges FBI &TMT might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at FBI &TMT!
✨Direct Apply to FBI &TMT
Let's not forget to apply directly through the FBI &TMT website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace ServiceNow Solution Architect in Cheltenham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at FBI &TMT.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at FBI &TMT. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at FBI &TMT
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
