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- Tasks: Support and maintain Oracle eBusiness Suite, resolving user issues and enhancing system performance.
- Company: Join a dynamic team focused on business transformation and innovative solutions.
- Benefits: Enjoy flexible work options, professional development opportunities, and a collaborative environment.
- Why this job: Be part of impactful projects, enhance your tech skills, and contribute to meaningful business changes.
- Qualifications: Experience with ERP systems, strong problem-solving skills, and a passion for technology are essential.
- Other info: Opportunity to work closely with various departments and gain hands-on experience in application support.
The predicted salary is between 36000 - 60000 £ per year.
Key Responsibilities: Provide application configuration and maintenance on ERP (Oracle eBusiness Suite) Delivering support to business users by investigating and resolving application errors, data discrepancies and queries and escalating to Oracle where required. Working with other team members and company departments to ensure the integrity of the system is maintained by liaising with appropriate vendors, users and the IT Team. Receive, and prioritize requests for support using the IT ticketing system, provide 2nd and 3rd line support for Oracle eBusiness Suite and associated applications. Progress changes and enhancements following change management principles through the development cycle, including execution and documentation of testing, documentation of procedures and user support. Monitor applications, record problems and identify performance trends. Where appropriate, take corrective action to improve performance and to avoid problems arising. Support the Business Transformation team in the implementation of new business application software or new releases of existing business software. Participate in project meetings by providing expertise and guidance in selecting appropriate solutions. Provide progress and raise issues to be resolved, and report progress on a regular basis Perform ad hoc duties as required AMRT1_UKTJ …
Oracle Applications Support Analyst employer: FBI &TMT Careers
Contact Detail:
FBI &TMT Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oracle Applications Support Analyst
✨Tip Number 1
Familiarize yourself with the Oracle eBusiness Suite and its functionalities. Understanding the common issues and support processes will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and specific challenges faced in the position, which can be valuable during discussions.
✨Tip Number 3
Stay updated on the latest trends and updates in ERP systems, particularly Oracle applications. Showing that you are proactive about learning can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss real-life scenarios where you've successfully resolved application errors or improved system performance. Concrete examples will showcase your problem-solving skills effectively.
We think you need these skills to ace Oracle Applications Support Analyst
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Oracle Applications Support Analyst position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with ERP systems, particularly Oracle eBusiness Suite. Provide specific examples of how you've resolved application errors or supported users in previous roles.
Showcase Problem-Solving Skills: Since the role involves investigating and resolving application issues, include examples that demonstrate your problem-solving abilities. Mention any tools or methodologies you used to troubleshoot and resolve issues effectively.
Tailor Your Cover Letter: Write a personalized cover letter that addresses the specific requirements of the job. Mention your familiarity with IT ticketing systems and your ability to work collaboratively with different teams, as these are crucial for the role.
How to prepare for a job interview at FBI &TMT Careers
✨Understand the ERP Landscape
Make sure you have a solid understanding of Oracle eBusiness Suite and its functionalities. Be prepared to discuss how you've previously configured or maintained ERP systems, as this will demonstrate your relevant experience.
✨Showcase Your Problem-Solving Skills
Be ready to provide examples of how you've investigated and resolved application errors or data discrepancies in the past. Highlight your analytical skills and your approach to troubleshooting issues effectively.
✨Familiarize Yourself with Change Management Principles
Since the role involves progressing changes and enhancements, it’s crucial to understand change management processes. Discuss any experience you have with documenting procedures and testing, as well as how you ensure compliance with these principles.
✨Communicate Effectively
As collaboration with various teams is essential, practice articulating your thoughts clearly. Prepare to discuss how you've worked with IT teams, vendors, and business users to maintain system integrity and resolve issues.
