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- Tasks: Drive sales in Personal Lines, Agri, and Commercial Business while delivering top-notch customer service.
- Company: Join FBD, Ireland’s largest homegrown insurer with a commitment to genuine customer care.
- Benefits: Enjoy competitive bonuses, pension contributions, and discounts on insurance products.
- Why this job: Be part of a supportive team that values work-life balance and personal growth.
- Qualifications: Leaving Certificate or equivalent; previous experience in insurance is a plus.
- Other info: 12-month contract with excellent career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Newcastle West, Co. Limerick, IE, V42 H424
Job Type: Career starters
FBD is Ireland’s largest homegrown insurer, supporting consumers, farmers, and businesses nationwide for over 50 years. With a local network of 34 branches and a commitment to genuine customer service, we are uniquely positioned to meet our customers’ needs. As an Irish-owned company, we take pride in fostering an inclusive environment, evidenced by our Gold Accreditation from Investors in Diversity (IiD) through the Irish Centre for Diversity. Our culture values work‑life balance and creates a friendly atmosphere where our people can thrive, feel valued and contribute to achieving FBD’s strategic goals.
About the Role
The primary function of the Sales Advisor is to deliver sales of Personal Lines, Agri and Commercial Business. The role will involve assisting in the overall running of the Sales Office to deliver a superior and efficient customer care service that produces agreed sales results while enhancing the local FBD Brand.
Job Responsibilities
- Being proactive in achieving individual sales targets including prospecting, up selling and cross selling of Personal Lines/Commercial/Agri business.
- Dealing with customer queries and referring unresolved/technical queries to the relevant personnel.
- Ensuring all systems and procedures as laid down by the Company are complied with.
- Accruing and maintaining comprehensive up-to-date knowledge and information of the Company’s commercial product range and compliance requirements and completing relevant industry qualifications and CPD hours as appropriate.
- Working flexibly within the Sales Office and participating in various office tasks which may include going to the Mart.
- Providing relief to other Sales Offices in the region, as required.
- Developing mutually beneficial working relationships and working closely with the local FBD Life and Pension Financial Advisor, to continuously enhance the overall FBD Group service delivery to customers.
- Participating in account management initiatives for Commercial and Agri business.
- Part taking in on‑going renewal follow ups/revisions; identifying sales opportunities, cover/rate improvements, as appropriate.
- Assisting customers at the initial notification of claims stage, in line with company procedures.
- Taking responsibility for individual outstanding debit/premium collections.
Providing dedicated support to the Sales Executive/Branch Manager, as directed. Administration of Personal Lines/Commercial/Agri business as required. Carrying out such duties as management may require from time to time.
Education
Leaving Certificate or equivalent and/or a relevant third level qualification. Qualified to Approved Product Advisor (APA), Approved Product Professional (APP), Certified Insurance Practitioner (CIP) or Grandfathered Accreditation is desired however assistance will be given to obtain this qualification within the timeframes outlined by the Central Bank of Ireland.
Experiences
- Proficient in Microsoft Office Suite – Microsoft Word, Excel, Outlook.
- Previous insurance/financial services experience would be advantageous.
- Proactive / energetic approach / positive outlook.
- Excellent communication and organisational skills.
- Develop and maintain customer relationships.
- Ambitious.
- Target driven & results orientated.
- Problem solving.
- Meet regulatory requirements as described in the Minimum Competency Code (Source: Central Bank, 2011) and Fitness and Probity Standards (Source: Central Bank, 2012).
This is a controlled function under the Central Bank of Ireland's Fitness and Probity Regime. As such you are expected to know and comply with the standards at all times. The role as a Sales Advisor has been identified as holding a CF3, CF4 designation.
This role is being offered on a 12 month contract. This role sits within Pay Band A of FBD’s Sales Functions Pay band.
Our Benefits Include:
- Competitive performance‑related bonus.
- Employer pension contributions.
- Paid maternity and paternity leave.
- Discounts on insurance: 50% off private car and home insurance, 30% off travel insurance.
- Professional Development Opportunities.
- Wellness wallet and wellbeing initiatives.
Sales Advisor Newcastlewest in Newcastle upon Tyne employer: FBD Group
Contact Detail:
FBD Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor Newcastlewest in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research FBD’s values, products, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your sales skills and customer service experience. Role-play with a friend or in front of the mirror to boost your confidence before the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the FBD team!
We think you need these skills to ace Sales Advisor Newcastlewest in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Advisor role. Highlight any previous sales experience or customer service roles you've had, as this will show us you're a great fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working with FBD and how you can contribute to our mission of delivering excellent customer service. Keep it friendly and professional!
Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft Office and any relevant qualifications. If you have experience in insurance or financial services, let us know! We love seeing candidates who are proactive and results-driven.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Good luck!
How to prepare for a job interview at FBD Group
✨Know Your Stuff
Make sure you have a solid understanding of FBD's products and services, especially in Personal Lines, Agri, and Commercial Business. Brush up on the latest industry trends and regulations so you can confidently discuss how you can contribute to the team.
✨Showcase Your Sales Skills
Prepare examples of your past sales experiences where you achieved targets or turned around difficult situations. Be ready to discuss your approach to prospecting, upselling, and cross-selling, as these are key aspects of the Sales Advisor role.
✨Demonstrate Customer Focus
FBD prides itself on excellent customer service, so be prepared to share how you've handled customer queries in the past. Highlight your problem-solving skills and your ability to build strong relationships with clients.
✨Be Proactive and Positive
Exude energy and enthusiasm during the interview. Show that you're proactive by discussing how you take initiative in your work. A positive outlook will resonate well with the interviewers, reflecting the friendly atmosphere FBD promotes.