Raw Material Technician in Cardiff

We are FBC UK, Fox's Burton's Companies! We bake the UK's most incredible biscuits. FBC UK was formed by two of the top UK biscuit manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company. We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK and employ circa 4,000 amazing colleagues across all our locations.

The role of the Raw Material Technologist is to ensure that all incoming ingredients, components, and food contact packaging materials meet safety, legal, and quality standards before they enter the manufacturing process. To support the Quality team to instil a quality culture throughout the site, supporting the operations team to help deliver the overall site objectives.

Main Responsibilities:

• Perform routine quality checks, inspections, and testing of raw materials, in-process products, and finished goods.
• Monitor compliance with quality standards, specifications, and regulatory requirements.
• Collect, analyse, and document quality data and test results accurately and in a timely manner.
• Investigate non-conformances, deviations, and customer complaints; assist with root cause analysis and corrective actions where appropriate.
• Support and complete internal audits and GMP audits.
• Support with external audits, and quality system reviews, including Traceability and mass balance exercises.
• Maintain QA documentation, including SOPs, work instructions, and records.
• Calibrate and maintain quality testing equipment and tools to ensure all equipment is ready and available for use.
• Collaborate with technical and operations teams to resolve quality and food safety issues.
• Assist with training employees on food safety and quality procedures and best practices.
• Participate in continuous improvement and quality improvement projects.

Description of Key Tasks:

• Testing and inspection of all bulk and palletised raw materials to ensure compliance and traceability, including SAP inspection lots.
• Review of defect reels to ensure feedback and collection from suppliers.
• Completion and review of glass and hard plastics audits and results.
• Review of raw material specifications to ensure the most up-to-date information is available for audit review.
• Feedback of supplier issues to suppliers in non-conformance format – review of hold log to ensure these are dealt with in a timely manner.
• Attend SIC meetings where appropriate and feedback any issues.
• Paperwork compliance checking and filling, issue of NCRs as appropriate.
• Complete micro sampling and swabbing as needed.
• Support the quality culture throughout the manufacturing site.
• Support the QA and Technical manager and site team to continuously improve against standards for an audit-ready factory.
• Support the delivery of site and technical KPIs.
• Ensure ongoing issues are effectively handed over if they are unable to be fully dealt with on shift.
• Partake in investigations alongside operations on any internal incidents that have led to, or could potentially lead to out of specification product being produced.
• When necessary, raise non-conformances, supplier non-conformances, and non-conforming product notices, communicating to all relevant parties accordingly.
• Complete GMP audits and escalate actions.
• Assist, when necessary, in supplier meetings.
• Assist, when necessary, in NPD trials and aid the NPD and Technical team.
• Any other reasonable requests by a manager.

Who we are looking for:

• Fully computer literate in all Microsoft applications.
• Worked in a food manufacturing environment.
• Food hygiene level 2.

Desired Skills:

• Food Safety Level 3.
• HACCP level 2.
• Ecolab Pest Awareness training.
• Kersia Chemical Handling training.
• Allergen Training.
• A3 problem solving training.

FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way.