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- Tasks: Energise our community, plan events, and manage social media.
- Company: Boutique workspace in Clerkenwell with a vibrant culture.
- Benefits: Dynamic work environment, great team, and opportunities for growth.
- Why this job: Be the spark that brings our community to life and make a real impact.
- Qualifications: 3 years in a front of house role, people person, and CRM experience.
- Other info: Join a small team with big heart and enjoy amazing views over London.
The predicted salary is between 36000 - 60000 £ per year.
We are a boutique workspace in the heart of Clerkenwell; loved by agencies, design firms and architects, charities and startups, well connected via Farringdon, Angel, Chancery Lane and just a stone's throw from Exmouth Market – with some of the best food and drink options anywhere in London.
We offer serviced offices for small businesses as well as coworking and fixed desks, a buzzing café and an amazing roof deck with incredible views over the City of London. We are a small team with a big heart, running community events such as workshops, happy hours, startup mentoring and all kinds of meet-ups.
We are looking for a Community Manager to be the spark that energises our members and brings our community to life! This role is perfect for someone who has worked in the serviced office / co-working / startup accelerator world and wants to take that first step up into management. The role includes elements of community building, business development, social media marketing, and some overlap with building / facilities management as well, all while managing a small team.
Responsibilities:- Front of House and Business Development – Face of FBC Clerkenwell, conduct tours, manage CRM, commission scheme, 20% reception time.
- Community Engagement / Events – Plan and deliver events, manage socials (LinkedIn, Instagram & Facebook), publish monthly newsletter, build member perks directory.
- Managerial Role – Manage front of house team member(s), handle leave, catch‐ups, training, hiring, recruitment and onboarding.
- Facilities Management – Liaise with senior management and in‐house maintenance, support café operations, respond to feedback and implement initiatives.
- Required – Minimum 3 years in a front of house role at a serviced office / coworking space / startup community, people person, MS Suite and CRM experience, eligibility to work in the UK.
- Preferred – Track record with startups and SMEs, event management, social media, familiarity with HubSpot.
If you think you've got what it takes, please apply through LinkedIn or email your CV with a cover letter to jobs@gofbc.co.uk.
40 Bowling Green Lane, London EC1R 0NE.
www.gofbc.co.uk
Community Manager in London employer: FBC Clerkenwell
Contact Detail:
FBC Clerkenwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what events they host and how they engage with their community. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get insider info about the role and the company. A friendly chat can give you valuable insights and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for your interview by thinking of specific examples from your past experiences that showcase your skills in community engagement and event management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. Plus, it shows that you’re enthusiastic about the role and keen to join their vibrant community.
We think you need these skills to ace Community Manager in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style and voice into your CV and cover letter. Remember, we’re all about community and connection!
Tailor Your Application: Make sure to tailor your CV and cover letter specifically for the Community Manager role. Highlight your experience in serviced offices or coworking spaces, and showcase any relevant skills in community engagement and event management. We love seeing how your background fits with our vibe!
Be Specific About Your Experience: Don’t just list your previous roles; give us the juicy details! Share specific examples of how you’ve engaged communities, managed events, or developed business relationships. We want to know how you can bring that spark to FBC Clerkenwell!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and it helps us keep everything organised. Plus, it shows you’re keen on joining our team at FBC Clerkenwell!
How to prepare for a job interview at FBC Clerkenwell
✨Know Your Community
Before the interview, dive deep into understanding the community at FBC Clerkenwell. Familiarise yourself with their events, social media presence, and member engagement strategies. This will not only show your genuine interest but also help you suggest fresh ideas during the interview.
✨Showcase Your People Skills
As a Community Manager, being a people person is key. Prepare examples from your past roles where you've successfully engaged with members or clients. Highlight your ability to build relationships and foster a sense of community, as this is crucial for the role.
✨Be Ready to Discuss Events
Since planning and delivering events is a big part of the job, come prepared with ideas for potential events you could organise. Think about how you can energise the community and make it more vibrant. This will demonstrate your proactive approach and creativity.
✨Familiarity with Tools
Make sure you're comfortable discussing your experience with CRM systems and social media platforms. If you've used HubSpot or similar tools, be ready to share specific examples of how you've leveraged them in previous roles to enhance community engagement or streamline operations.
