At a Glance
- Tasks: Energise our community, plan events, and manage a small team.
- Company: Boutique workspace in Clerkenwell, loved by creatives and startups.
- Benefits: Dynamic work environment, great food options, and rooftop views.
- Why this job: Be the spark that brings our vibrant community to life!
- Qualifications: 3 years in a front of house role, people person, and CRM experience.
- Other info: Perfect for those looking to step into management in a fun setting.
The predicted salary is between 36000 - 60000 £ per year.
We are a boutique workspace in the heart of Clerkenwell; loved by agencies, design firms and architects, charities and startups, well connected via Farringdon, Angel, Chancery Lane and just a stone’s throw from Exmouth Market – with some of the best food and drink options anywhere in London. We offer serviced offices for small businesses as well as coworking and fixed desks… a buzzing café and an amazing roof deck with incredible views over the City of London. We’re a small team with a big heart, running community events such as workshops, happy hours, startup mentoring and all kinds of meet-ups.
We are looking for a Community Manager to be the spark that energises our members and brings our community to life! This role is perfect for someone who has worked in the serviced office / co-working / startup accelerator world and wants to take that first step up into management. The role includes elements of community building, business development, social media marketing, and some overlap with building / facilities management as well, all while managing a small team.
Responsibilities- Front of House and Business Development – Face of FBC Clerkenwell, conduct tours, manage CRM, commission scheme, 20% reception time.
- Community Engagement / Events – Plan and deliver events, manage socials (LinkedIn, Instagram & Facebook), publish monthly newsletter, build member perks directory.
- Managerial Role – Manage front of house team member(s), handle leave, catch‑ups, training, hiring, recruitment and onboarding.
- Facilities Management – Liaise with senior management and in‑house maintenance, support café operations, respond to feedback and implement initiatives.
- Required – Minimum 3 years in a front of house role at a serviced office / coworking space / startup community, people person, MS Suite and CRM experience, eligibility to work in the UK.
- Preferred – Track record with startups and SMEs, event management, social media, familiarity with HubSpot.
If you think you’ve got what it takes, please apply through LinkedIn or email your CV with a cover letter to jobs@gofbc.co.uk 40 Bowling Green Lane, London EC1R 0NE. www.gofbc.co.uk
Community Manager in City of London employer: FBC Clerkenwell
Contact Detail:
FBC Clerkenwell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager in City of London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what events they host and how they engage with their community. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get insider info about the role and the company. A friendly chat can give you valuable insights and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by thinking of specific examples from your past experience that showcase your skills in community engagement and event management. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them memorable.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. Plus, it shows that you’re enthusiastic about the role and keen to join their vibrant community.
We think you need these skills to ace Community Manager in City of London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject some of your unique flair into your CV and cover letter. Remember, we’re all about community and connection!
Tailor Your Application: Make sure to tailor your CV and cover letter to the Community Manager role. Highlight your experience in serviced offices or coworking spaces, and showcase any relevant skills in community engagement and event management. We love seeing how your background fits with our vibe!
Be Specific About Your Experience: Don’t just list your previous roles; give us the juicy details! Share specific examples of how you’ve energised a community or successfully managed events. We’re looking for someone who can bring our community to life, so show us what you’ve got!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it shows us you’re keen on being part of our community!
How to prepare for a job interview at FBC Clerkenwell
✨Know Your Community
Before the interview, dive deep into understanding the community at FBC Clerkenwell. Familiarise yourself with their events, member profiles, and social media presence. This will not only show your genuine interest but also help you discuss how you can contribute to enhancing their community vibe.
✨Showcase Your People Skills
As a Community Manager, being a people person is key. Prepare examples from your past experiences where you've successfully engaged with members or resolved conflicts. Highlighting your interpersonal skills will demonstrate that you’re the right fit for energising their community.
✨Event Planning Experience
Since the role involves planning and delivering events, come prepared with ideas for potential events you could organise. Share any relevant experience you have in event management, and be ready to discuss how you would engage members through these activities.
✨Familiarity with Tools
Make sure you’re comfortable discussing tools like CRM systems and social media platforms. If you have experience with HubSpot or similar software, mention it! Being tech-savvy will show that you can handle the managerial aspects of the role effectively.