At a Glance
- Tasks: Engage with students, guide them through admissions, and convert leads into successful applications.
- Company: Established UK education consultancy dedicated to student success.
- Benefits: Competitive salary, performance-based incentives, and structured training.
- Other info: Join a supportive team with clear paths for career progression.
- Why this job: Make a real difference in students' lives while building a rewarding career.
- Qualifications: 3+ years in student recruitment or admissions with strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
About FBA (UK) LTD
FBA (UK) LTD is an established UK education consultancy, founded in 2011. We support Home and International students throughout their university admission journey, from initial enquiry and course guidance to application, Student Finance support, interview preparation and enrolment. With offices across the UK and strong university partnerships, we are committed to providing professional, transparent and student-focused admissions support.
The Role
We are looking for an experienced, highly organised and commercially minded Senior Student Recruitment & Admissions Operations Officer to join our London team. This is a hands-on role combining student recruitment, lead conversion, admissions support and branch operations. You will work with warm student enquiries generated through marketing campaigns, provide accurate guidance, convert suitable prospects into applications and enrolments, and ensure students receive excellent support throughout their journey. This is not a basic telesales role and it is not purely administrative. We are seeking a professional who is confident speaking with students, comfortable working towards targets, highly accurate with documentation and committed to building a long-term career with FBA (UK) LTD.
Key Responsibilities
- Contact, follow up and nurture warm student leads generated through marketing campaigns, referrals and events.
- Understand students’ qualifications, career goals and eligibility, then recommend suitable university courses and progression pathways.
- Guide Home and International students through applications, supporting documents, interview preparation and enrolment requirements.
- Support eligible students with Student Finance application guidance.
- Liaise with university admissions teams to monitor applications, resolve issues and ensure timely submissions.
- Maintain accurate student records, communications and follow-up activities within the company CRM.
- Convert suitable enquiries into successful applications and enrolments while maintaining a high standard of student care.
- Support workshops, student information sessions, open days, partner meetings and recruitment events.
- Assist with sub-partner onboarding, communications and training where required.
- Prepare reports and support the smooth day-to-day operation of the London branch.
- Ensure confidentiality, data protection and compliance standards are followed at all times.
- Contribute ideas to improve student experience, admissions processes and team performance.
Essential Requirements
- At least 3 years’ experience in student recruitment, education consultancy, admissions, sales, telesales or lead conversion.
- Proven ability to manage enquiries and convert leads into applications, sales or enrolments.
- Strong spoken and written English communication skills.
- Confident, professional and empathetic approach when dealing with students and families.
- Excellent organisation, follow-up and CRM/data-management skills.
- Ability to manage multiple priorities and deadlines in a busy office environment.
- Comfortable working towards agreed performance and conversion targets.
- Available to work full-time, in person, from our London office in E1 1BJ.
Desirable Requirements
- Previous experience in UK university admissions or education consultancy.
- Knowledge of Student Finance England processes.
- Experience working with CRM systems, online application portals and spreadsheets.
- Experience supporting events, workshops, university liaison or partner relationships.
- Experience supporting both Home and International students.
What We Offer
- Permanent, full-time role within an established UK education consultancy.
- Competitive basic salary, depending on experience.
- Attractive performance-based commission and incentives.
- Structured training, systems and access to warm leads.
- Clear opportunity to progress into senior admissions, partnerships or operations roles.
- Supportive, professional and growth-focused team environment.
Senior Student Recruitment & Admissions Operations Officer in London employer: FBA (UK) LTD
FBA (UK) LTD is an exceptional employer, offering a dynamic and supportive work environment in the heart of London. With a strong focus on professional development, employees benefit from structured training and clear pathways for career progression within the education consultancy sector. The company prides itself on its student-centric approach, fostering a culture of collaboration and innovation that empowers staff to make a meaningful impact on students' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Student Recruitment & Admissions Operations Officer in London
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We think you need these skills to ace Senior Student Recruitment & Admissions Operations Officer in London
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How to prepare for a job interview at FBA (UK) LTD
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that FBA (UK) LTD might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at FBA (UK) LTD.
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
