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- Tasks: Deliver warm, friendly service and create memorable experiences for guests.
- Company: Join the vibrant team at Frankie & Benny’s, where fun meets food.
- Benefits: Enjoy flexible hours, tasty discounts, and free meals on shift.
- Why this job: Be part of a supportive team that celebrates individuality and creativity.
- Qualifications: A passion for hospitality and a positive attitude are all you need!
- Other info: Great career growth opportunities with fully funded apprenticeships.
The predicted salary is between 11 - 12 ÂŁ per hour.
Serve Up Smiles – Join Frankie & Benny’s as a Server! At Frankie & Benny’s, we believe life’s best moments are shared—over burgers, pizzas, and unforgettable memories. If you love great food, great vibes, and making people feel special, we’d love to welcome you to our Front of House team as a Server/Waiter/Waitress!
Why Join Frankie & Benny’s?
- Hourly pay and opportunity to earn Tronc
- A Place for Everyone— we celebrate individuality and believe our differences make us stronger.
- Flexible Working—Contracts that fit your lifestyle.
- Tasty Discounts—50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
- Wellbeing & Support—Our Employee Assistance Program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
- Career Growth—Fully funded apprenticeships and development opportunities (Hospitality Team Member Level 2).
- Perks & Rewards—Free meals on shift, early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
- Team Celebrations—Competitions, team parties, and chances to win e-points to spend on your favourite retailers.
What You’ll Do as a Server:
- Deliver warm, friendly, and memorable service to every guest.
- Be the face of the restaurant—bringing energy, personality, and fun to the floor.
- Guide guests through our menu and help them find their new favourites.
- Work as part of a team that supports each other and celebrates wins together.
- Share your ideas—we love fresh thinking and open conversations.
Who We’re Looking For:
We’re looking for someone who loves hospitality, enjoys chatting with people, and takes pride in making guests feel welcome. If you enjoy working with people, bring a positive attitude, a smile, and a genuine love for hospitality, we’d love to welcome you to Frankie & Benny’s! We’re proud to be an inclusive workplace where everyone belongs.
Server/Waiter/Waitress in Stoke-on-Trent employer: FB Stoke Trentham
Contact Detail:
FB Stoke Trentham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress in Stoke-on-Trent
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop into Frankie & Benny’s and soak up the atmosphere. This will help you understand their style and show that you’re genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Server, you’ll be chatting with guests all day. Try role-playing with friends or family to get comfortable with guiding customers through the menu and making them feel special.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, let your personality shine through. Share why you love hospitality and how you can bring energy and fun to the team at Frankie & Benny’s.
✨Tip Number 4
Be ready to share ideas! During your interview, don’t hesitate to suggest how you could contribute to the team celebrations or improve guest experiences. Frankie & Benny’s loves fresh thinking, so let your creativity flow!
We think you need these skills to ace Server/Waiter/Waitress in Stoke-on-Trent
Some tips for your application 🫡
Show Your Personality: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you unique.
Tailor Your Application: Make sure to tailor your application to Frankie & Benny’s vibe. Highlight your experience in customer service and any fun moments you've had in previous roles that show off your energy and enthusiasm!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff—your skills and experiences that make you a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to read about why you’d be a fantastic addition to our Front of House team.
How to prepare for a job interview at FB Stoke Trentham
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with Frankie & Benny’s menu. Being able to discuss your favourite dishes and suggest pairings shows your enthusiasm for the role and helps you connect with the interviewers.
✨Show Off Your Personality
As a Server, your energy and personality are key! During the interview, let your genuine self shine through. Share stories that highlight your love for hospitality and how you’ve made guests feel special in the past.
✨Prepare for Teamwork Questions
Expect questions about teamwork since you'll be working closely with others. Think of examples where you’ve collaborated successfully or helped a teammate. This will demonstrate your ability to fit into their supportive environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team celebrations or how they support career growth. This shows your interest in the company culture and your desire to be part of their community.